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About the Role
The Valet Attendant provides Patient Assisted Parking Services at the Albany Stratton Veterans Affairs Medical Center, ensuring efficient patient access to medical services while maintaining customer service standards and safety.
Responsibilities
- Receive vehicles at the main entrance front circle.
- Issue a claim check or receipt to customers.
- Safely transport and park customer vehicles in the designated patient parking lot.
- Retrieve vehicles upon customer request.
- Maintain vehicle wait times under ten minutes.
- Maintain accountability and security of vehicle keys using lock boxes.
- Utilize the electronic claim-check and vehicle tracking system.
- Operate from either the front circle or patient parking lot as assigned.
- Maintain continuous operational coverage and support relief during employee breaks.
- Complete daily reports documenting vehicles serviced and hours worked.
- Report safety concerns, accidents, incidents, or hazards to appropriate personnel.
- Coordinate with Veterans Affairs Police when required.
- Turn over remaining vehicle keys to Veterans Affairs Police at the close of business.
Requirements
- US Citizen
- Fluent in English
- Valid U.S. Driver’s License
- Minimum 2 years of driving experience (automatic and manual)
- 6 Months of patient assisted parking services experience in a healthcare setting serving patients of varying physical abilities
- Comply with local traffic laws and VAMC campus traffic regulations
- Providing courteous, respectful, and professional customer service
- Clear and effective verbal and written communication
- Physical ability to stand and walk for extended periods throughout the workday.
- Physical ability to frequently enter and exit vehicles.
- Physical ability to walk repeatedly between the front circle and patient parking lot.
- Physical ability to operate passenger vehicles safely in various weather conditions.
- Physical ability to bend, reach, stoop, and maneuver within vehicles.
- Physical ability to work outdoors for extended periods.
- Physical ability to wear reflective outerwear and contractor uniforms during all assigned shifts.
- Regularly required to talk, listen, and write.
- Frequently required to use foot/ankle motions, hands or fingers, handle or feel objects, tools, or controls.
- Required to stand, walk, sit; and reach with hands and arms.
- Occasionally lift and/or move up to 25 pounds.
- Specific vision abilities required include close vision, distance vision, and the ability to adjust focus.
Skills
- Customer service
- Communication
Location
- Albany Stratton Veterans Affairs Medical Center
Work Type
- Full-time
Experience Level
- Minimum 2 years of driving experience
- 6 Months of patient assisted parking services experience in a healthcare setting
About the Company
- Seventh Dimension LLC provides focused customer support in two core competencies: Training & Support Services.
- Since 2015, they have provided customers with flexible, adaptable, and creative approaches to solving complex problems.
- They are a proven prime contractor that understands future operating environments, fiscal constraints, and current force requirements.
- They are an SDVOSB in North Carolina with a TS Facility Clearance, Secret storage and a DCAA compliant accounting system.
Equal Opportunity
- Seventh Dimension, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws.