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About the Role
As the Americas Sales Operations Lead, you will build and scale the operational engine for the regional Sales organization. You'll partner closely with Americas Sales leadership to drive strategic planning, operational excellence, and data-driven decision making, while coordinating with the global Revenue Operations team for alignment on systems, processes, and reporting standards. This role requires a strategic operator who can balance close partnership with Americas leadership with hands-on execution in a fast-paced, high-growth SaaS environment.
Responsibilities
- Serve as a trusted right hand to the Americas GM and an active member of the GTM Americas leadership team, providing operational insight that shapes regional strategy and decision-making
- Partner with Americas Sales leadership to drive regional GTM strategy, territory design & planning, account prioritization, and performance optimization
- Establish operational rigor around forecasting, pipeline management, KPI definition, reporting, and business reviews for the Americas region
- Own and optimize sales processes and workflows, coordinating with the global GTM Systems team to ensure consistency and scalability
- Serve as the Americas voice into global sales compensation structures, incentive programs, and SPIFF strategies
- Drive adoption and standardization of Salesforce and core GTM tools within Americas, in close partnership with the global GTM Systems team.
Requirements
- Bachelor’s degree or equivalent practical experience
- 5+ years of experience in B2B SaaS Revenue Operations or Sales Operations
- Strong experience supporting Sales and BDR/SDR motions in a high-growth environment
- Experience owning or partnering closely with Deal Desk operations
- Deep expertise with Salesforce and core revenue systems
- Comfort operating in a matrixed environment, partnering with regional leadership while coordinating with a global operations function
Skills
- Salesforce
- Gong
- Data enrichment platforms
- AI-enabled workflows
- Automation within Revenue Operations
- Sales compensation design
- GTM planning methodologies
Location
- New York
Work Type
- Hybrid
- Remote-friendly
Experience Level
- 5+ years of experience
Education Level
- Bachelor’s degree or equivalent practical experience
Salary/Compensations
- $148,000 - $185,000 a year
Benefits
- Competitive compensation package (Highly competitive base salary, equity package, and comprehensive benefits)
- Generous time off
- Parental leave policies
- Trust and flexible working hours
- One company offsite every year
- Brand new offices
- High-end equipment
- Employer-sponsored 401(k)
- Retirement preparation
About the Company
- Thrive Together: We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet.
- Never Settle: We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community.
- Go for it: We are biased toward action. Every action leads to learning, and these learnings get us one step closer to our mission.
- Be real, be humble: We are generous with our feedback, open to changing our views, and approach conversations with empathy, knowing everyone is trying to do the best for Pigment.
- Champion our Customers: We lead with empathy, solve what matters, and deliver clarity in a complex world to make our customers heroes in their organizations.