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About the Role

The Data Entry Associate is responsible for maintaining accurate, complete, and up-to-date business data, including customer, product, vendor, and other master data. This role supports day-to-day operations by ensuring information is entered consistently and maintained according to established standards, while also helping improve data quality and reliability for reporting, analytics, automation, and AI initiatives.

Responsibilities

Create, update, and maintain accurate customer, product, vendor, and other business information within enterprise systems.
Process data additions and changes in accordance with established procedures, business rules, data standards, and approval requirements.
Ensure records are complete, accurate, consistently formatted, and maintained in a timely manner.
Perform routine reviews of existing records to identify outdated, incomplete, duplicate, or inaccurate information.
Work with business stakeholders to obtain missing information and resolve data discrepancies.
Serve as a business data steward for assigned data areas and support the ongoing data quality and integrity of company data.
Monitor data quality and identify issues related to accuracy, completeness, consistency, duplication, and timeliness.
Help define and maintain data standards, business rules, definitions, naming conventions, and acceptable values.
Investigate data quality issues and work with business teams, IT, and Data team to identify and correct root causes.
Maintain documentation for key data elements, processes, definitions, and data standards.
Help ensure business data is reliable, structured, and available to support operational reporting, analytics, automation, AI initiatives, and other business initiatives.
Identify opportunities to improve data entry processes, controls, and workflows to reduce errors and prevent recurring data quality issues.
Support the development and implementation of standardized processes for creating and maintaining master data.
Support data cleanup, reconciliation, validation, and other data improvement initiatives.
Promote consistent data management practices and accountability across the organization.
Maintain regular and ongoing communication with relevant stakeholders regarding data requests, issues, priorities and required actions.
Ensure communication is effective and informative regarding issues which may affect the quality of service or products.
Ensure cooperation with special projects as required.

Requirements

College diploma in Business Administration, Information Management, Supply Chain or equivalent.
One (1) to three (3) years of experience in a similar role.
Experience with Microsoft Dynamics 365 or similar ERP/CRM systems is preferred.
Strong attention to detail with a high degree of accuracy when entering and maintaining information.
Strong organizational skills and ability to manage multiple requests and priorities.
Ability to understand and consistently apply business rules, standards, and documented procedures.
Strong problem-solving skills with the ability to identify inconsistencies and investigate data issues.
Strong written and verbal communication skills and the ability to work effectively with stakeholders across different business functions.
Fluent in English both written and oral.
Long periods of seated and computer work.

Skills

Excel
Microsoft Excel
Microsoft Office applications

Location

London Facility

Work Type

Full-time

Experience Level

1-3 years

Education Level

College diploma

Benefits

Challenging careers that provide the opportunity to learn constantly
Clear, consistent, and demonstrated values
A positive and motivating Corporate Culture
Encouraged Professional Development
Employee Recognition for Milestone Anniversaries
Regular Performance Appraisals
Regular Salary Reviews
Paid Sick Days
3 weeks paid vacation to start
Comprehensive Group Family Benefits including Health and Dental Benefits, Pension Plan, Life Insurance, Employee Assistance Plan, Disability Insurance, Out of Country Insurance Coverage

About the Company

Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market.
With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customers’ expectations in delivering cost effective solutions to improve patient outcomes.
Since 1922, Trudell Medical Marketing Limited, a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario.
For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff.
We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.

Equal Opportunity

Trudell Healthcare Solutions is committed to providing fair and equitable compensation opportunities to all teammates.
The range displayed on each job posting reflects the target for new hire salaries for the advertised position.
Within the range, individual compensation is determined by job-related skills and knowledge, relevant professional, lived experience, and/or work location.
Our compensation policies and practices are designed to allow our colleagues’ growth and salary progression as they develop in their role.
As a candidate, you are encouraged to ask compensation-related questions and have an open dialogue with your recruiter, who can provide specific details for this role and share more information about our total rewards package.
As part of our recruitment process, we may use AI tools to screen applicants and assist in evaluating candidate qualifications.
All final hiring decisions are made by our recruitment team.
Trudell Healthcare Solutions is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive.
If you are a candidate with a disability who requires accommodation during the recruitment process, please let us know.