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About the Role
We're hiring a full-time Dental Administrator at Dentist North York. This role is for a service-minded professional who thrives in a fast-paced healthcare setting.
Responsibilities
- Be the first point of contact for patients in person, over the phone, and via email
- Create a welcoming and professional experience for every patient interaction
- Coordinate and optimize the daily schedule, including managing last-minute changes
- Support patient communication, referrals, and coordination with external offices
- Explain treatment plans, insurance coverage, and payment options clearly and confidently
- Process patient and insurance billing while maintaining accurate records
- Follow up on outstanding accounts receivable as needed
- Maintain and update patient records within the clinic management system
- Support the clinical team to ensure efficient and seamless daily operations
Requirements
- Minimum 1 year of experience in administration, reception, or customer service
- Experience in a dental or healthcare setting is considered a strong asset
- Experience with dental software such as ClearDent, Dentrix, or AbelDent is an asset
- IPAC certification is considered a bonus, but not required
- Communicates clearly, confidently, and professionally
- Thrives in a fast-paced, team-oriented environment
- Highly organized with strong multitasking abilities
- Brings a calm, friendly, and patient-first approach to every interaction
- Works well independently while contributing positively to the team
- Is flexible and adaptable to changing schedules and clinic needs
Location
- North York, ON
Work Type
- Full Time
- Days, Evenings, Weekends
Salary/Compensations
- $23-$30 hourly
About the Company
- At Passion Dental Group, we believe great dentistry starts with great people.
- We’re a community of driven professionals who are passionate about delivering exceptional patient care, building strong, supportive teams, and creating opportunities for personal and professional growth.
- We invest in our people first — because when our teams succeed, our clinics thrive.
- Learn more: passiondental.ca
- #PassionLP