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About the Role
The Program Coordinator directly supports the Assistant Director and/or Program Director in the operation and administration of site programs, ensuring compliance with OASAS 822, Medicaid, and State/County regulations for outpatient substance use disorder treatment. This role involves working with the management team to monitor policies, provide leadership in the absence of directors, manage a caseload, and ensure appropriate levels of care and clinical interventions.
Responsibilities
- Manage the assigned treatment program.
- Support and participate in program development and planning.
- Address program issues with leadership, including unit objectives, annual goals, and service delivery.
- Actively participate in meetings, utilizing problem-solving skills and providing feedback.
- Maintain communication and teamwork with referents and collateral agencies to enhance clinical services.
- Identify, plan, and implement activities to improve program performance and maintain census.
- Complete and manage all documentation and monthly reporting requirements.
- Review client charts for compliance and timely documentation.
- Exercise due diligence in quality care delivery in line with the company’s Medicaid Compliance Plan.
- Monitor program performance and outcomes.
- Communicate any violations of the company’s Medicaid compliance plan or personnel policies to compliance officer or supervisory structure.
- Assist in coordinating and facilitating administrative and clinical meetings, including group supervision.
- Directly observe clinical practice of supervisees and document supervisory sessions.
- Engage employees in performance review and development plan processes.
- Develop skills to manage multiple priorities and ensure timely responses and reporting of program data and staff activity.
- Review and submit schedules for effective utilization of time and reports.
- Perform other duties as assigned.
Requirements
- 2-3 years of strong program management experience.
- 1-2 years of clinical supervisory experience in an OASAS funded facility.
Skills
- Problem-solving skills
- Communication skills
- Teamwork skills
- Organizational management skills
- Coaching skills
- Budget management skills
- Networking skills
- Public relations skills
- Adaptability
- Innovation
Experience Level
- 2-3 years of program management
- 1-2 years of clinical supervisory experience
Education Level
- CASAC
- CASAC-T
- CRC
- LMHC
- LMSW
- LMFT
- LCSW or higher preferred
Salary/Compensations
- Commensurate with experience and qualifications
About the Company
- Commitment to quality programs and outcome driven program evaluation.
- Excellence in organizational management with the ability to coach staff, manage, and develop high-performance teams, set and achieve program objectives, and manage a budget.
- Strong networking and public relations skills with the ability to engage a wide range of stakeholders, populations and cultures.
- Action-oriented, entrepreneurial, adaptable, and innovative approach to program planning.
- Ability to work effectively in collaboration with diverse groups of people.