Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this Assistant Manager Facility Services role.
Rezi rewrites your resume against Art Gallery of Ontario's job description. Free.
Tailor your resume to this Assistant Manager Facility Services role.
Rezi rewrites your resume against Art Gallery of Ontario's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Assistant Manager Facility Services posting at Art Gallery of Ontario — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Assistant Manager Facility Services posting at Art Gallery of Ontario — free, in seconds.
About the Role
The Assistant Manager, Facility Services will manage the day-to-day activities of assigned department personnel, ensuring efficient, customer-focused delivery of housekeeping and other services. They will provide guidance and training to departmental staff and resolve service delivery issues, working weekends and some evenings to support building operations.
Responsibilities
- Manages the delivery of services provided to the institution, focusing on efficient processes and resolving operational concerns and conflicts.
- Conducts regular inspections of work provided by facility services and takes appropriate action to resolve health & safety, customer service, building, or maintenance issues.
- Manages the work performance of subordinate departmental staff through training, assigning, scheduling, monitoring quality, and providing feedback.
- Provides health & safety training in compliance with OHS legislation and standards.
- Assists in the hiring process.
- Assists with the development and management of the budget for labour and materials related to housekeeping.
- Identifies efficiencies in departmental systems, work processes, and supply costs.
- Identifies equipment and material needs and ensures adequate stock, materials, and equipment are on hand.
- Manages labour relations issues at the complaint stage, investigating and working toward resolution.
Requirements
- Comprehensive knowledge of cleaning and housekeeping principles, procedures, and work standards.
- Several years of directly related experience.
- Knowledge of facility operation procedures: mail, shipping/receiving, maintenance, material handling, inventory.
- Working knowledge of appropriate computer systems.
- Well-developed verbal and written communication skills.
- Demonstrated labour management and supervisory skills in a unionized environment.
- Demonstrated customer service excellence.
- Well-developed administrative, organizational, and trouble-shooting skills.
- Well-developed interpersonal and team building skills.
- Comprehensive knowledge of Occupational Health & Safety, WHMIS, and safety regulations and practices.
Skills
- Cleaning and housekeeping principles
- Facility operation procedures
- Computer systems
- Verbal communication
- Written communication
- Labour management
- Supervisory skills
- Customer service
- Administrative skills
- Organizational skills
- Trouble-shooting skills
- Interpersonal skills
- Team building skills
- Occupational Health & Safety
- WHMIS
- Safety regulations
Location
- Toronto
Work Type
- Regular Full-Time
- 35 hours per week
- Must be available to work Sunday through Thursday
- Work weekends and some evenings
Experience Level
- Assistant Manager
- Several years directly related experience
- Supervisory experience
Salary/Compensations
- $74,947 - $93,602 per annum
Benefits
- Discounts to GoodLife Fitness
- Free tickets to every major exhibit at AGO
- Discounts to major attractions as a part of the Provincial/City Reciprocal Programs
- Free admission to the AGO for friends and family
- Discounts at the gift shop, bistro, and Learning Centre
About the Company
- Located in Toronto, the Art Gallery of Ontario is one of the largest art museums in North America, attracting approximately one million visitors annually.
- The AGO Collection of more than 120,000 works of art ranges from cutting-edge contemporary art to significant works by Indigenous and Canadian artists and European masterpieces.
- AGO Values: Respect, Openness, Collaboration, Accountability.
- At the AGO, we lead global conversations from Toronto through extraordinary collections, exhibitions, and programs, reflecting the diverse community we serve.
- Committed to fostering inclusion, diversity, equity, and accessibility, we embed these values into our strategic plan and ongoing priorities.
Equal Opportunity
- The Art Gallery of Ontario is an Equal Opportunity Employer.