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About the Role

Join Chief Technology Officer (CTO) Platforms as a Senior Full Stack Engineer focused on app.hsbc with end-to-end responsibility for one or more platform products and services. This is a hands-on leadership role that balances new delivery with the ongoing remediation of technical debt and the improvement of engineering standards across development pods. You will set a technology strategy that improves reliability and release cadence while reducing production incidents. The role operates in a regulated environment where safe predictable change and strong risk and control discipline are essential. Success means small regular non-breaking releases improved operational readiness and measurable gains in service reliability. You will partner closely with key stakeholders to prioritize outcomes and manage trade-offs across time risk and quality.

Responsibilities

Own end-to-end delivery across build test release and run for platform products and services
Set and communicate technology strategy balancing business delivery with ongoing technical debt remediation
Improve development pods and ways of working measured through fewer production incidents and increased release cadence
Advance engineering excellence including automation strong testing discipline code quality continuous integration and continuous delivery (CI/CD) maturity and operational readiness
Design reliability into services by addressing non-functional requirements including performance resilience observability and recoverability
Ensure safe predictable change through small regular non-breaking releases plus release execution change management and operational acceptance
Run production support rituals including incident response problem management post-incident reviews (PIRs) retrospectives and stand-ups and ensure root causes are fixed
Manage risk and control items proactively including vulnerabilities plus control and governance processes
Prioritize work with stakeholders including Technology Owner (Tech Owner) Product Owner and Information Technology Security Officer (ITSO)
Mentor colleagues to adopt platform capabilities through pairing documentation and knowledge sharing
Own objectives and key results (OKRs) setting and review with regular check-ins to track progress and outcomes
Communicate progress and impact by sharing updates and achievements and identifying broader contribution opportunities for the team

Requirements

Strong full-stack development and operations (DevOps) experience across build test release and run including Continuous Delivery practices
Hands-on ability to code and deploy to production across at least two languages and learn new stacks as needed such as Java JavaScript Clojure and Python
Relational database experience with PostgreSQL preferred
Working knowledge of Unix with a solid infrastructure understanding and comfort operating across Unix and Windows environments
Design and consume Hypertext Transfer Protocol (HTTP) application programming interfaces (APIs) such as Representational State Transfer (REST)
Strong analytical problem-solving and decision-making skills to support delivery and improve production outcomes
Proven technical leadership through raising engineering standards coaching and improving team ways of working
Strong production support capability including observability incident management problem management and service reliability improvements
Manage multiple development teams and partner directly with Product Owners end-to-end with minimal reliance on intermediary roles
Strong stakeholder management and make sound trade-offs across time risk and quality including knowing when to escalate
Working knowledge of cybersecurity and regulatory requirements such as data privacy consent and data residency and apply them in delivery
Must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position

Skills

Java
JavaScript
Clojure
Python
PostgreSQL
Unix
HTTP
REST
DevOps
CI/CD
Cybersecurity
Data Privacy
Consent Management
Data Residency

Location

Toronto

Work Type

Full-time

Experience Level

Senior

Benefits

Access to tailored professional development opportunities
Competitive Total Reward Package
Appropriate mix of fixed pay and variable pay (bonus)
Wide range of competitive and flexible benefits designed to help improve health and well-being, finances, and lifestyle

About the Company

HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited, operating in Toronto.
HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group.
HSBC is one of the largest banking and financial services organizations in the world.
HSBC's purpose is opening up a world of opportunity.
HSBC's ambition is to become the world’s most trusted bank globally, putting customers at the heart of everything they do.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.