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About the Role
The Unit Secretary supports nurses and CNAs, manages records, handles communication, and coordinates daily unit needs in a healthcare setting. This role is crucial for maintaining smooth operations and supporting excellent resident care.
Responsibilities
- Maintains resident medical records, including electronic and hard copy versions.
- Supports physician and ancillary provider services.
- Coordinates medically necessary appointments and transportation.
- Maintains unit supplies and performs clerical duties.
- Reviews information for accuracy, timeliness, and chart integrity before filing.
- Audits and monitors resident medical records for completeness and compliance.
- Completes clerical tasks for admissions, transfers, and discharges.
- Communicates admissions, transfers, and discharges via email.
- Maintains the demographic binder and updates resident information in the EMR.
- Initiates and tracks Release of Information requests.
- Maintains and monitors advance directive information.
- Maintains an up-to-date resident roster.
- Monitors resident documentation for required signatures and coordinates missing ones.
- Brings clinical documents to the Health Information Services (HIS) office.
- Maintains current nursing assignment sheets and related unit records.
- Ensures MOLST forms requiring physician signatures are routed for signature.
- Prepares documentation for scheduled optometry, podiatry, and dental services.
- Transcribes orders into the EMR for ancillary services.
- Provides clerical assistance during physician visits.
- Monitors provider documentation compliance and reports concerns.
- Schedules medically necessary appointments and confirms them.
- Completes or coordinates prior-authorization paperwork for transportation.
- Ensures paperwork for appointments, transfers, referrals, and consultations is available.
- Contacts family members to accompany residents to appointments.
- Schedules discharge follow-up appointments and closes discharge charts.
- Maintains unit supply inventory using established par levels.
- Catalogs equipment and maintains a list of rental and specialty equipment.
- Maintains Medicare Part B supplies and documentation.
- Checks supply expiration dates, removes expired items, and restocks.
- Verifies items received from Central Supply against invoices or stock requests.
- Maintains organized nursing storage and stock utility rooms.
- Directs calls and takes messages professionally.
- Performs clerical functions for the nursing unit.
- Distributes newspapers and coordinates resident mail delivery.
- Coordinates with other departments regarding resident movements.
- Requests maintenance repairs and tracks completion.
- Provides direction and assistance to visitors while maintaining privacy.
- Assists with customer concerns or complaints and coordinates follow-up.
- Prepares forms, lists, rosters, and reports as needed.
- Completes required in-services and attends meetings.
- Provides Unit Secretary coverage on other nursing units.
- Provides facility receptionist coverage.
- Assists ancillary providers as assigned.
- Performs other related duties as assigned.
Requirements
- High school diploma or equivalent required.
- Proficiency with Microsoft Office products.
- Effective oral and written communication skills.
- Ability to maintain confidential information and comply with privacy requirements.
- Ability to relate to and work effectively with individuals who are ill, disabled, older, emotionally upset, or angry.
- Ability to speak and write English in an understandable manner.
- Ability to work independently with flexibility, personal integrity, and professionalism.
- Maintains appropriate attire in accordance with the department dress code.
- Works independently and demonstrates sound judgment within the scope of the position.
- Complies with the Code of Conduct and badge-identification requirements.
- Sits, stands, bends, lifts, and moves intermittently throughout the workday.
- Works effectively despite frequent interruptions.
- Must be able to cope with the mental and emotional demands of the position.
- Must possess sufficient vision and hearing, with or without assistive devices, to perform the essential functions of the position.
- Must be able to lift, push, pull, and move a minimum of 50 pounds.
- Must be able to assist in the evacuation of residents.
Skills
- Organization
- Dependability
- Professionalism
- Detail-oriented
- Computer proficiency
- Communication skills
- Medical terminology (preferred)
- Flexibility
- Personal integrity
- Collaboration
Location
- CLINTON, NY
Work Type
- Day Shift
Experience Level
- Healthcare or medical office experience helpful, but not required.
Education Level
- High school diploma or equivalent
Salary/Compensations
- $18.00 - $18.00 Hourly
About the Company
- Katherine Luther Residential Health Care & Rehabilitation is a facility focused on providing excellent resident care.