Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Fire Service Technician (union) role.
Rezi rewrites your resume against Johnson Controls's job description. Free.
Tailor your resume to this Fire Service Technician (union) role.
Rezi rewrites your resume against Johnson Controls's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Fire Service Technician (union) posting at Johnson Controls — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Fire Service Technician (union) posting at Johnson Controls — free, in seconds.
About the Role
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization. We help customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries.
Responsibilities
- Receive service calls and diagnose equipment/system malfunctions.
- Contact customers to ascertain equipment/systems problems.
- Perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.
- Provide customers with the highest level of service to solve building inefficiencies and resolve service related items.
- Act as a trusted advisor to customers, providing solutions and outcomes at the time of service.
- Follow troubleshooting procedures and refer to technical manuals.
- Service, troubleshoot, and install various manufacturers’ Fire & Life Safety systems.
- Read and interpret blueprints, diagrams, submittits, specifications, software/systems, programs, schematics, and operational product manuals.
- Exhibit excellent customer service skills and ensure customer satisfaction.
- Complete Service Acknowledgements with proper coding through communication devices.
- Obtain customer signature upon completed service call assignment.
- Participate in a scheduled On-call rotation.
- Help to train or mentor others on the service team.
- Provide recommendations and solutions to ensure facility efficiency, including upselling opportunities.
- Provide quotes to support recommendations and solutions.
- Perform other duties as assigned.
Requirements
- 2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
- Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
- Knowledge of test equipment, multi-meter, digital analyser, and commissioning devices.
- Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
- Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
- Ability to work flexible hours including weekends to meet customer requirements.
- Overnight travel may be required.
- Demonstrate a high level of customer service.
- Maintain truck inventory to ensure timely response to customer needs.
- Ability to adhere to, implement, and always follow safety guidelines and procedures.
- Strong organizational skills, positive attitude, and an ability to learn quickly.
- Possess a valid driver’s license and driving record that meets company requirements.
- Able to pass a pre-employment background and drug test.
- Retain any licenses that are required by National, State and Local codes.
Skills
- Fire/Life Safety systems
- Access Control
- Nurse Call
- Paging systems
- Reading and interpreting blueprints
- Reading and interpreting submittals
- Reading and interpreting operational/product manuals
- Test equipment
- Multi-meter
- Digital analyser
- Commissioning devices
- Customer service
- Organizational skills
- Quick learning
Location
- Customer sites
Work Type
- Full-time
- On-call rotation
- Flexible hours
- Weekends
Experience Level
- 2+ years documented experience
Education Level
- NICET Level II certification (Preferred)
Salary/Compensations
- $39.45 hourly rate determined by the CBA/rate sheet.
Benefits
- Benefits are provided through a local labor union aligned with a collective bargaining agreement.
About the Company
- Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization.
- For more than 140 years, Johnson Controls has delivered performance where it really matters.
- Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Equal Opportunity
- Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.
- To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law.
- If you are an individual with a disability and you require an accommodation during the application process, please visit here.