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About the Role
Surefox North America Inc. is seeking an experienced Executive Support Agent with a military background to provide high-level security for an executive business center serving senior leadership. This role involves facility patrols, systems monitoring, and direct engagement with executive-level personnel in a professional, business-center environment.
Responsibilities
- Perform security patrols of the business center and designated areas on foot while monitoring access points
- Provide professional client engagement with executive-level personnel as the point of contact for the business center
- Manage and monitor surveillance equipment, cameras, and access control systems
- Maintain and update logs of pertinent activity related to the facility
- Watch for unusual activity and respond immediately and safely to emergency situations on-site
- Coordinate with emergency services and law enforcement agencies as necessary
- Prepare reports on accidents, incidents, and suspicious activities
- Provide assistance to employees and create a safe, professional environment for visitors and executives
- Conduct ongoing threat, risk, and vulnerability assessments of the facility
- Work independently and adapt to varying operational tempo while maintaining a high level of situational awareness
- Follow business center security operating procedures and guidelines
- Comply with company policies and all applicable state and federal regulations
- Respond to emergency events
- Assess medical and non-medical issues
- Address staffing deficiencies
- Effectively handle client requests in a timely manner
Requirements
- Active or former military background
- Eligible for employment within the United States
- Minimum of 18 years old per state licensing guidelines
- Able to pass an extensive background check and drug screening
- 3-5 years of physical security experience
- Current BSIS guard card (or equivalent state licensure)
- High school degree or equivalent
- Demonstrated competence in reacting to and handling emergencies
- Strong writing and interpersonal skills
- Ability to effectively communicate with people at all levels, including senior executives
- Good judgment with the ability to make timely and sound decisions
- Ability to understand and follow written and verbal instructions
- Ability to work independently and as part of a team
- Ability to pass a physical agility test, with or without reasonable accommodation, prior to start date
- CPR/First Aid/AED certification for all ages
- Ability to work nights, weekends, holidays, and long hours as required
- Demonstrate an operational understanding of current security and monitoring technology across all platforms
- Security or law enforcement experience preferred
- Report writing experience preferred
- Experience in a corporate or tech business-center environment
- De-escalation training
Skills
- Exceptional observational skills
- Sound judgment under pressure
- Professionalism
- Close attention to detail
- Ability to work independently
- Ability to coordinate with supporting and/or adjacent teams, agencies, or vendors
- Flexibility
- Ability to respond to dynamic situations
- Situational awareness
Location
- National
- International
Work Type
- Full-time
Experience Level
- 3-5 years of physical security experience
Education Level
- High school degree or equivalent
Salary/Compensations
- Base hourly rate $45.00
Benefits
- 401k
- Medical/Dental/Vision benefits
- Voluntary Life and Short Term Disability Benefits
- Gym Benefit
About the Company
- Surefox North America Inc. is a veteran owned company that prides itself on creating a diverse and unique culture of trained and talented individuals.
- We encourage veterans and candidates that are currently in the military reserve to apply.
- We welcome all who share the same passions for protection as we do.
Equal Opportunity
- We are not offering visa sponsorship for this position at this time.