Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Client Benefits Associate (Part-time) role.

Rezi rewrites your resume against Outreach Development Corp.'s job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Client Benefits Associate (Part-time) posting at Outreach Development Corp. — free, in seconds.

About the Role

The Client Benefits Associate will be responsible for accurately collecting and tracking client financial information, Medicaid benefits, and other insurance details to ensure the agency maximizes third-party revenue through a fair fee structure based on the client's ability to pay.

Responsibilities

Ensure all appropriate insurance, Medicaid, and financial information is collected from each client or their guardian.
Review financial materials and complete the financial section of client charts, setting fees based on income and ability to pay for self-pay clients.
Contact clients to clarify financial data and arrange meetings if appropriate.
Monitor clients with Medicaid pending to ensure application process follow-through and update Medicaid status.
Meet with clients with outstanding balances to ensure payment collection.
Document all client activity, payment, insurance, and Medicaid information in the client's chart or billing system.
Collaborate with agency insurance specialists on matters such as denials or authorizations.
Send monthly invoices to clients with outstanding balances.
Post payments received via mail or credit card to client accounts.
Organize office flow efficiently.
Handle telephone intakes and schedule, reschedule, and confirm appointments.
Type correspondence, reports, and memos, including proofreading and editing.
Record and type minutes from meetings, then copy and distribute them.
Collect house bills, check for signatures, make copies for the unit file, and send originals to accounting.
Collect staff timesheets and fax them to bookkeeping, sending originals to accounting and filing a copy.
Establish and maintain an efficient filing system for all correspondence and information for Outreach staff.
Utilize word processing systems to facilitate workflow and assist other staff.
Maintain inventory of supplies and reorder as needed.
Request service maintenance for all office equipment.
Compile information and prepare stats census for monthly OASAS reports, making corrections as requested.
Maintain and update the client database by entering discharge forms and working with MIS for accuracy.
Monitor petty cash balance and prepare check requests.
Distribute all incoming mail.
Record dates and requirements for tours, speaking engagements, and open houses.
Prepare Public Assistance applications for HRA within 48 hours of client admission.
Remove clients from Public Assistance cases within 48 hours of discharge.
Return client PNA money to HRA in a timely manner after discharge without completion status.
Act as a liaison between Outreach House and HRA.
Write a monthly Personal Needs Allowance breakdown for bookkeeping to maintain accurate resident accounts.
Monitor HRA payments for shelter and PNA Allowance for clients with accepted applications.
Troubleshoot billing or payment problems with HRA.
Monitor parents submitting SSI or SSD payments to Outreach House to compensate for shelter payment losses.
Collect family fees from parents/guardians during Parent Support Group evenings.
Bill insurance and manage collection of insurance payments and denials.
Generate monthly revenue reports.

Requirements

Minimum High School Diploma/GED.
Strong organizational skills with the ability to multi-task to ensure all administrative functions are completed in a timely manner.
Computer literate.

Education Level

High School Diploma/GED