Web Operations and Content Management Consultant (Contentful)
Right Side Up · Austin, TX, US
a month agoImpress employers and recruiters.
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About the Role
We are seeking experienced Web Operations Specialists with deep, hands-on Contentful experience to manage the day-to-day execution of client websites. This includes building, publishing, and updating content, ensuring accuracy, and collaborating with cross-functional teams. Engagements typically range from 10 to 40 hours per week.
Responsibilities
- Build, update, and publish website content and pages in Contentful, including copy, disclosures, rates, product information, and creative assets.
- Create and update landing pages tied to campaigns, product launches, and business requests.
- QA every change before and after publishing to ensure accuracy, formatting, working links, and correct content relationships.
- Manage a consistent volume of requests, meeting established timelines and prioritizing urgent updates as they arise.
- Execute legal and compliance-driven content updates accurately and on schedule.
- Coordinate with marketing, legal, compliance, product, and engineering partners when updates require review or technical support.
- Maintain strong content hygiene and document completed changes when needed.
- Support the setup and launch of A/B and multivariate conversion rate optimization (CRO) tests in Contentful and help interpret results when an engagement calls for it.
Requirements
- 3+ years of experience managing or publishing website content in an in-house or similarly fast-paced environment, at the Manager to Senior Manager level.
- Strong, hands-on Contentful experience and ability to work independently in the platform from day one.
- Excellent attention to detail and QA discipline, particularly when working with regulated or customer-facing content.
- Comfortable managing a high volume of detailed and repetitive content updates through a ticket-based queue.
- Ability to manage multiple requests and shifting priorities independently.
- Clear communication skills and experience working with cross-functional teams, including legal, compliance, and engineering.
- Web operations experience at either a fast-moving startup or a large enterprise.
- Experience in financial services, fintech, banking, or another regulated industry is a plus.
- Experience building and running conversion rate optimization (CRO) experiments, A/B or multivariate tests, and analyzing results in GA4, Amplitude, or a similar analytics platform is a plus.
- Basic HTML/CSS familiarity is a plus.
Skills
- Contentful
- Google Analytics (GA4)
- Amplitude
- A/B testing tools
- Jira
- Wrike
- GitHub
- HTML/CSS
Work Type
- Remote
Experience Level
- Manager to Senior Manager
About the Company
- Right Side Up is a collective of premium marketing talent focused on growth.
- We work with over 1400+ clients including Reddit, Robinhood, Lyft, Gusto, Stripe, Rippling, Shopify, Noom, Hinge Health, Kikoff, and more.