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About the Role
As the Senior Sales Executive, you will own provincial and health-system Digital Front Door (DFD) deals end-to-end, managing the sales cycle, account strategy, and forecast. You will report to the Chief Commercial Officer and collaborate with executive sponsors, the Bid Strategy Lead, Solutions Engineering, and Delivery & Customer Excellence.
Responsibilities
- Build and run a named account plan for every province and health authority, including stakeholders, buying process, budget cycle, political calendar, and procurement vehicle.
- Break system-level programs into phases with defined scope, value, and signatures, forecasting phases rather than the entire program.
- Agree on a mutual close plan with customers for deals over $1M, detailing signers, paper path, procurement and legal steps, and dates.
- Lead provincial RFP pursuits with the Bid Manager, covering bid/no-bid decisions, win themes, pricing strategy, orals, and demos.
- Pair executives with ministers, deputy ministers, and health-authority leaders, briefing them and maintaining their sponsor role.
- Build relationships with at least three stakeholders per account to avoid deal dependency on a single person.
- Maintain Salesforce accuracy against stage entry and exit criteria and commit numbers in bi-weekly forecast calls.
- Build the delivery plan alongside each close and remain engaged through go-live.
- Collaborate with delivery and integration partners to strengthen bids or extend reach.
Requirements
- 10+ years of enterprise B2B sales experience.
- 5+ years selling to Canadian provincial governments, health authorities, or large health systems.
- Proven track record of closing multi-year, multi-million-dollar agreements through 12–18+ month public-sector cycles.
- Credibility with ministers, deputy ministers, and health-authority executives.
- Hands-on experience with formal RFPs and Canadian public procurement.
- Discipline in account planning, phased deals, mutual close plans, and accurate forecasting in Salesforce.
- Experience selling software combined with services and implementation.
- Bachelor's degree or equivalent experience.
Skills
- Salesforce
- Account planning
- Phased deals
- Mutual close plans
- Forecasting
- RFP pursuits
- Virtual care
- Digital health
- Clinical services
Location
- Remote
- Canada
Work Type
- Full-time
- Remote
Experience Level
- 10+ years enterprise B2B sales
- 5+ years selling to Canadian provincial governments, health authorities or large health systems
Education Level
- Bachelor's degree or equivalent experience
Salary/Compensations
- $140,000–$180,000 CAD annually plus commission
Benefits
- 4 weeks of paid vacation
- 6 personal days
About the Company
- Think Research is a Canadian health technology company connecting patients with the right clinicians and providing care teams with tools for better, human-centred care.
- We operate two product lines: Digital Front Door (DFD) for virtual care and patient access in provincial health systems and hospitals across Canada, and Pharmapod for medication incident management and patient safety in pharmacies and hospitals across North America.
- Our ambition is to be the leading DFD provider in Canada and the leader in medication incident management in North America.
Equal Opportunity
- Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.
- We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
- We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.