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About the Role
Jobber is seeking a Senior Product Manager, Teammate Growth to join our AI Workflows product organization. This role will own how Teammate reaches service providers and becomes integral to how they run their business, driving both new customer acquisition and conversion of existing customers to AI-native workflows.
Responsibilities
- Build a deep understanding of home service businesses and what actually makes them change how they work.
- Own the Teammate growth model end to end: discovery, onboarding, first value, habit, advocacy.
- Drive net-new acquisition and existing-customer conversion as one strategy.
- Build AI onboarding and activation directly, and iterate on them with real customers.
- Define the metrics that show whether Teammate is changing how service providers run their business, and act when they aren't moving.
- Build the evidence of what Teammate is worth and a clear path to monetisation.
Requirements
- 5+ years of product management experience, with evidence of shipping real AI products and seeing them through to long-term outcomes.
- A growth mindset and someone who thrives in change and ambiguity.
- Experience owning an AI adoption curve end to end - acquisition through activation to retention - rather than a backlog of isolated experiments.
- A track record of taking AI products from early adopters to mainstream usage inside an existing customer base.
- Comfort with products whose behaviour is non-deterministic, and the judgment to design around a first impression you can't fully control.
Skills
- AI products
- AI adoption curve
- product-led growth
- self-serve motions
- sales-assisted motions
Location
- Toronto
- Edmonton
- Vancouver
- Boston
Work Type
- Hybrid
Experience Level
- Senior
Salary/Compensations
- $145,900 - $197,400
Benefits
- Equity rewards
- Annual stipends for health and wellness
- Retirement savings matching
- Extended health package with fully paid premiums for body and mind
- Dedicated talent development program
- Career coaching
- Opportunities for career development
- RRSP, TFSA or FHSA matching
- Stock options
About the Company
- Jobber helps small home service businesses - plumbers, electricians, painters, landscapers - quote, schedule, invoice and get paid, while giving their customers an easy and professional experience.
- Our culture of transparency, inclusivity, collaboration and innovation has been recognized by Great Place to Work and Canada's Most Admired Corporate Cultures.
- Jobber is transforming the way service is delivered.
- We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers.
- Jobber exists to help make these small businesses successful.
Equal Opportunity
- We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team.
- We welcome people of diverse backgrounds, experiences, and perspectives.
- We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.