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About the Role
The Office Manager, Workplace Services is the on-site leader responsible for the strategic oversight and day-to-day management of workplace operations, ensuring a consistent, high-quality experience for employees and visitors through operational excellence, hospitality, financial stewardship, and proactive problem-solving.
Responsibilities
- Lead Workplace Services operations, including reception, front desk service, facilities coordination, and office services.
- Serve as the primary on-site leader Monday through Friday, supporting team members and maintaining consistent service standards.
- Champion a service-first, hospitality-driven culture and act as an approachable ambassador for Workplace Services.
- Build trusted relationships with internal teams, leadership, building management, service providers, and vendors.
- Plan, coordinate, and execute office events, meetings, and large-scale gatherings.
- Own the Workplace Services budget, including monthly tracking, forecasting, annual planning, and financial analysis.
- Oversee vendor contracts, invoices, and expenses.
- Lead office-related projects from planning through execution, managing priorities, timelines, objectives, space planning, and office logistics.
- Utilize workplace service platforms, financial systems, access management tools, Microsoft Office, and reporting tools.
- Operate with integrity, discretion, ownership, and accountability while proactively solving problems.
Requirements
- 5+ years of progressive office management or workplace services experience in a corporate environment.
- Demonstrated experience managing budgets, forecasting, financial reporting, invoices, expenses, vendor contracts, and vendor relationships.
- Proven experience planning and executing corporate events, meetings, initiatives, and large-scale gatherings.
- Strong leadership skills, including experience guiding, coordinating, and supporting team members and front desk operations.
- Advanced computer proficiency, including Microsoft Office and comfort using workplace management, service, financial, access management, and reporting systems.
- Exceptional communication, interpersonal, organizational, and problem-solving skills.
- Ability to manage multiple competing priorities with accuracy, attention to detail, sound judgment, and a balance of strategic thinking and hands-on execution.
- A customer-focused, proactive, and solutions-oriented approach with a commitment to hospitality, responsiveness, and continuous improvement.
- A professional, dependable, resourceful, friendly, and approachable style.
- High integrity, discretion, ownership, accountability, and a consistent commitment to excellent outcomes.
Skills
- Microsoft Office
- Workplace management systems
- Service platforms
- Financial systems
- Access management tools
- Reporting tools
- Budget management
- Financial forecasting
- Vendor contract management
- Event planning
- Project management
- Leadership
- Communication
- Interpersonal skills
- Organizational skills
- Problem-solving skills
- Customer focus
- Hospitality
Location
- Austin, TX
Work Type
- On-site
Experience Level
- 5+ years of progressive office management or workplace services experience
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- AD&D insurance
- 401k match
- Disability benefits
- Wellness benefits
- Education benefits
- Employee stock purchase plan
- Paid time off
- Holidays
About the Company
- Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions.
- PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges.
- Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
Equal Opportunity
- Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
- Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.