Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Prod Mgr-Mobile Acquisition\ role.

Rezi rewrites your resume against Altice USA's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Prod Mgr-Mobile Acquisition\ posting at Altice USA — free, in seconds.

About the Role

The Product Manager supports wireless acquisition experiences across Optimum Mobile’s digital and assisted channels. This role translates business priorities into clear requirements, prioritized backlog items, launch plans, and measurable outcomes for wireless plans and offers, devices and BYOD, SIM/eSIM activation, eligibility services, financing and trade-in experiences, onboarding journeys, and network partner and vendor collaboration. The Product Manager works closely with Product leadership, Engineering, Marketing, Sales, Care, Legal/Compliance, Finance, Analytics, and vendor partners to improve customer conversion, operational readiness, and the end-to-end mobile acquisition experience.

Responsibilities

Own assigned wireless acquisition initiatives across digital, retail, care, telesales, and partner channels, supporting mobile plans, promotions, device offers, BYOD experiences, SIM/eSIM activation, financing, trade-in, onboarding, and customer-facing acquisition capabilities.
Identify customer, operational, and business opportunities using acquisition funnel performance, subscriber behavior, care drivers, employee feedback, market trends, and carrier competitive analysis.
Lead requirements discovery with cross-functional subject matter experts and translate business needs into clear product requirements, user stories, acceptance criteria, process flows, and launch documentation for wireless acquisition, activation, provisioning, billing, OSS/BSS, eligibility, and onboarding capabilities.
Support Agile product ownership responsibilities by representing Product in ceremonies, clarifying requirements, helping resolve blockers, and ensuring delivered functionality aligns with customer, operational, and business goals.
Partner with go-to-market, Care, Sales, Retail, Training, Operations, Legal/Compliance, Finance, Analytics, Engineering, network partner, and vendor teams to ensure launch readiness across wireless systems, channels, offers, devices, activation, provisioning, billing, and care operations.
Define reporting needs, track wireless KPIs, and use pre- and post-launch analytics to assess activation, conversion, subscriber behavior, Care drivers, operational performance, customer experience, and business outcomes.
Communicate product requirements, business logic, launch scope, customer impacts, and technical capabilities clearly to technical and non-technical stakeholders.
Facilitate cross-functional meetings, align stakeholders, proactively surface and help solve issues, and drive assigned initiatives to completion.
Use AI-enabled tools to streamline documentation, requirements, and communication; summarize customer and operational inputs; identify basic patterns and opportunities; and support product recommendations.
Manage vendor relationships as needed in support of assigned wireless acquisition initiatives.

Requirements

Bachelor’s degree.
8+ years of experience in product management, product development, consulting, financial modeling, or related roles for mobile, telecom, digital, or software-based products; wireless carrier product delivery experience preferred.
3+ years of experience with Agile product delivery, backlog management, requirements documentation, workflow mapping, and cross-functional release coordination.
Strong written and verbal communication skills, including the ability to explain business logic, product direction, technical capabilities, and complex topics clearly.
Strong analytical skills, including the ability to use customer behavior, acquisition funnel performance, operational data, KPIs, market activity, and post-launch results to inform decisions.
Working knowledge of wireless carrier product delivery, including rate plans, offers, device lifecycle management, SIM/eSIM activation, BYOD, activation and provisioning flows, billing impacts, OSS/BSS inputs, eligibility services, fraud concepts, onboarding journeys, APIs, and customer-facing digital experiences.
Familiarity with telecom and wireless industry concepts, carrier operations, device and network partner dependencies, and the end-to-end customer acquisition lifecycle.
Ability to translate business needs into technology requirements and technology solutions into business-ready explanations.
Demonstrated ability to work with cross-functional teams, influence priorities, manage trade-offs, and support decision-making while maintaining strong working relationships.
Ability to understand AI/GenAI concepts, limitations, and terminology and use AI-enabled tools to streamline documentation, requirements, and communication; summarize customer feedback, operational metrics, and product usage trends; identify basic patterns and opportunities; and support business case inputs.
Self-starter with strong attention to detail, customer and stakeholder empathy, and the ability to quickly understand complex subject matter.
Strong product judgment, problem-solving skills, creativity, and ability to adapt to ambiguity while staying aligned to product strategy.
Ability to multitask and thrive in a fast-paced environment.
Highly organized, proactive, and accountable, with strong time management and follow-through.
Applicants must be authorized to work for ANY employer in the U.S.
Do not provide visa sponsorship for employment.

Skills

Product Management
Product Development
Consulting
Financial Modeling
Mobile
Telecom
Digital Products
Software-based Products
Wireless Carrier Product Delivery
Agile Product Delivery
Backlog Management
Requirements Documentation
Workflow Mapping
Cross-functional Release Coordination
Written Communication
Verbal Communication
Analytical Skills
Customer Behavior Analysis
Acquisition Funnel Performance Analysis
Operational Data Analysis
KPI Tracking
Market Activity Analysis
Post-launch Results Analysis
Wireless Carrier Product Delivery
Rate Plans
Device Lifecycle Management
SIM/eSIM Activation
BYOD
Activation and Provisioning Flows
Billing Impacts
OSS/BSS Inputs
Eligibility Services
Fraud Concepts
Onboarding Journeys
APIs
Customer-facing Digital Experiences
Telecom Industry Concepts
Wireless Industry Concepts
Carrier Operations
Device and Network Partner Dependencies
Customer Acquisition Lifecycle
Business Needs Translation
Technology Requirements
Technology Solutions Explanation
Cross-functional Team Collaboration
Priority Influence
Trade-off Management
Decision Support
Relationship Management
AI/GenAI Concepts
AI-enabled Tool Utilization
Customer Feedback Summarization
Operational Metrics Summarization
Product Usage Trend Summarization
Pattern Identification
Opportunity Identification
Business Case Input Support
Attention to Detail
Customer Empathy
Stakeholder Empathy
Complex Subject Matter Understanding
Product Judgment
Problem-Solving
Creativity
Adaptability to Ambiguity
Product Strategy Alignment
Multitasking
Time Management
Follow-through

Location

Posted Location

Work Type

Full-time

Experience Level

8+ years of experience in product management, product development, consulting, financial modeling, or related roles for mobile, telecom, digital, or software-based products; wireless carrier product delivery experience preferred.
3+ years of experience with Agile product delivery, backlog management, requirements documentation, workflow mapping, and cross-functional release coordination.

Education Level

Bachelor’s degree

Salary/Compensations

$123,379.00 - $202,694.00 / year

About the Company

Optimum delivers Internet, TV, Phone, and Mobile services that keep residential and business customers connected at home, at work, and on the go.
Optimum Mobile launched as Altice Mobile in 2019 and provides nationwide mobile service.
At Optimum, every action and interaction we take part in, is driven by our three Guiding Principles: Do What’s Right, Drive One Optimum, and Make It Happen.
These aren’t just words, they help us build trust, create real community, and embrace new ways of thinking.
Our employees are empowered to do the right thing for our customers and co-workers and to recognize and reward these behaviors when we see them.
It’s all part of the bigger picture of “Be The Difference” where each employee knows they have the power to enact real change, share new ideas, and understand that learning never stop.

Equal Opportunity

We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.
The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law.
This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law.
Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.