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About the Role
The Boat Business Assistant provides clerical support for all boat, motor, trailer, or ATV customer purchases in the Boat Department or at a Boat Dealership. This role supports customer service and assists in selling finance and insurance programs to increase dealer revenues.
Responsibilities
- Supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers.
- Assists the Business/Sales Manager or (in the absence thereof) the Boat Manager in selling finance and insurance programs to increase dealer revenues.
- Conducts or assists in customer closings and funding activities.
- Coordinates all paperwork involved in the sale process, including creating and finalizing quotes, printing closing documents, entering customer deposits, and maintaining sales, finance, and/or commission logs.
- Accounts for all monies received in the department and ensures the safekeeping of those funds.
- Performs closing activities at the end of the day, including till reconciliation, batch detail reports, Daily Cash Reports, and bank deposit slip preparation.
- Completes data entry into IDS of all activities associated with the sale, accurately posting all deals within 24 hours of delivery.
- Organizes and processes MSOs by entering their receipt into IDS, safeguarding these documents, maintaining an appropriate filing system, and completing appropriate affidavits for requesting duplicate MSOs as needed.
- Answers multi-line phones in a timely, professional, and courteous manner, directing calls and taking messages.
- Keeps the boat dealership stocked with necessary office supplies, including state/local title and registration paperwork, and maintains an adequate inventory.
- Completes and files all required title work and associated documentation.
- Prepares check requests as needed.
- Maintains all documentation from various manufacturers and warranty registers all products sold within manufacturer’s specified timeframe requirements.
- Performs other clerical tasks as required, including sending faxes and file preparation and maintenance of customer files.
Requirements
- Must be at least 21 years old to qualify for this position.
Skills
- Ability to calculate figures, make change to customers and figure percentages
- Ability to communicate in a friendly and professional manner to customers and other associates
- Clerical / data entry skills preferably within the marine or auto industry
- Good organizational abilities
- Detail oriented
Location
- Onsite
Work Type
- Full-Time
Experience Level
- Entry Level
Education Level
- High School
Salary/Compensations
- $20.10 - $23.65
Benefits
- Discounts on retail merchandise, restaurants, world-class resorts and conservation attractions
- Medical
- Dental
- Vision
- Health Savings Account
- Flexible Spending Account
- Voluntary benefits
- 401k Retirement Savings
- Paid holidays
- Paid vacation
- Paid sick time
- Bass Pro Cares Fund
About the Company
- Bass Pro Shops is an equal opportunity employer.
Equal Opportunity
- Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual administration, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
- Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
- If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at hrcompliance@basspro.com.