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About the Role
As an Optical Consultant at AEG, you will work alongside Optometrists to support all aspects of patient care and education, ensuring patients receive exceptional care.
Responsibilities
- Perform preliminary evaluations of patients prior to exam by the Optometrist, such as dilation, topicals, diagnostic medications, Optomap, auto reflector, visual acuity, etc.
- Perform verbal interview with patient prior to visit with Optometrist to determine medical issues and reasons for their visit to provide details to Optometrist.
- Schedule referral appointments with Ophthalmologists, diagnostic follow-up visits, and other specialty referrals, and complete paperwork.
- Record and maintain patient records/files in compliance with company, federal, and state policies (HIPAA).
- Respond to patient telephone inquiries regarding medication and treatment, referring problems to the Optometrist as necessary.
- Perform diagnostic testing using specialty equipment (OCT, Visual Field, Pachymetry, Retinal Camera, etc.).
- Document medical findings and communication between Optometrist and patient in Electronic Health Records (EHR) and assist with clerical duties related to medical documentation (participating practices only).
- Check CPT codes and billings for post op, office visit, etc.
- Ensure maximum schedule utilization through pre-appointment confirmation, daily appointment confirmation, contacting patients from recall listings, and contacting no-shows or canceled patients to reschedule.
- Perform contact lens insertion and removal classes (I&R) and manage the contact lens trial inventory.
- Take contact lens orders in person or by phone.
- Perform end-of-day responsibilities including opti-schedule wrap-up and end-of-day checklist.
- Clean and organize frame boards, displays, mirrors, work bench, and office area, maintaining overall cleanliness and visual appeal of the practice.
- Act as a scribe for the Optometrist or perform refractions.
- Perform other duties within the Practice as requested.
Requirements
- High School or GED qualification.
- Strong attention to detail and ability to work under pressure in a fast-paced environment.
- Proficiency in PC skills including MS Office, Windows, and Word Processing.
- Demonstrated ability to work collaboratively in a team environment.
- Excellent verbal and written communication skills to effectively and professionally collaborate with co-workers and patients.
Skills
- HIPAA compliance
- Electronic Health Records (EHR)
- CPT codes
- MS Office
- Windows
- Word Processing
- Contact lens fitting
- Patient care
- Patient education
- Diagnostic testing
- Medical documentation
- Team collaboration
- Verbal communication
- Written communication
Work Type
- Full Time
Education Level
- High School or GED
Benefits
- 401(k) with Match
- Medical/Dental/Vision/Life/STD/LTD
- Employee Vision Discount Program
- HSA/FSA
- PTO
- Paid Holidays
About the Company
- At AEG, we're building something bigger than great eye care, we're creating careers, developing leaders, and making a meaningful difference in the communities we serve.
- AEG invests in leadership development and internal growth.
- AEG believes people and performance go hand in hand.
- AEG values collaboration, authenticity, and continuous learning.
- AEG celebrates wins, supports challenges, and grows together.