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About the Role

The Account Director will create, manage, and execute communications strategy and media engagement for Microsoft's business, helping translate complex technical issues into clear, impactful stories. This includes partnering with clients to define and evolve the future of our ongoing innovation, research, and scientific discovery storytelling program – including alignment to broader business needs and cross-company communications and marketing efforts. The Account Director is responsible for day-to-day client management and satisfaction, serving as the point of strategic integration and counsel for the team. This position will manage, plan, and execute on earned and owned media programs. Ideal candidates are proactive communicators with strong writing and relationship-management skills, proven critical thinking and problem-solving skills, and a passion for making emerging technology accessible to broad audiences. This role may manage direct reports.

Responsibilities

Lead clients day-to-day, elevate strategy and impact, manage employees, and grow at We. Communications.
Work with tier 1 media on compelling stories and narratives, including shaping executive talk tracks and earned outcomes.
Grow, manage, and maintain client relationships and provide strategic and tactical counsel.
Lead/own projects that demonstrate strategic planning, creative thinking, and measurable business value.
Contribute ideas and recommendations, helping identify creative storytelling opportunities and new approaches to audience engagement.
Partner with clients on news planning and execution across project steps and timelines.
Support integrated campaigns (earned, owned, social) by coordinating deliverables and tracking performance.
Coordinate cross-functional efforts across multiple teams as needed.
Engage with key, senior level media/influencers, including on proactive pitches and corporate issues.
Monitor and analyze media coverage, industry trends, competitive activity, and emerging issues; translate findings into actionable insights and recommendations for clients and teams.
Write and edit a wide range of communications materials, including pitches, media materials like FAQs, executive briefing documents, reactive statements, and coverage reports.
Oversee staff resources across team and develop budget/utilization management and resourcing skills.
Manage career development and performance of direct reports, while holding the team accountable to demonstrating agency values.
Manage up to senior staff on crisis issues, and client/team satisfaction.
Perform other duties as assigned.

Requirements

5-7+ years of experience in integrated communications or PR, preferably in an agency setting and/or within an applicable industry.
3-5 years of experience in integrated communications/PR, preferably in an agency setting and/or within an applicable industry.
Understanding of communications workflows.
2-4 years of management experience required.
2+ years of experience with corporate image, issues/crisis management, and/or strategic communications across multiple audience segments.
High level of analysis and strategic recommendations based on industry knowledge.
High level of initiative; take accountability for role on projects.
Demonstrated creative and strategic mindset.
Experience working with clients within the technology or science space.
Strong presentation and consulting skills along with the ability to read, write and speak English.
May need to work more than 40 hours per week on occasion.
Ability to lift up to 25 lbs.

Skills

Communications strategy
Media engagement
Client management
Strategic integration
Earned media
Owned media
Proactive communication
Writing
Relationship management
Critical thinking
Problem-solving
Emerging technology communication
Storytelling
Executive talk tracks
News planning
Integrated campaigns
Social media coordination
Performance tracking
Cross-functional coordination
Media pitching
Corporate issues management
Media coverage analysis
Industry trend analysis
Competitive activity analysis
Actionable insights
Recommendations
Pitch writing
Media material writing
FAQ writing
Executive briefing document writing
Reactive statement writing
Coverage report writing
Budget management
Utilization management
Resourcing
Staff development
Performance management
Crisis management
Presentation skills
Consulting skills

Location

U.S. locations

Work Type

Hybrid

Experience Level

5-7+ years
3-5 years
2-4 years
2+ years

Salary/Compensations

$113,000—$130,000 USD

Benefits

Comprehensive benefits program including medical, dental, and vision coverage
Pretax accounts including HSA (company match), Medical & Dependent Care FSA
Generous time off including PTO, Holidays, Annual Wellness Break, Summer Fridays and Personal Days
Short & Long-Term Disability, paid by company
Parental Leave, up to 12 weeks for birthing and non-birthing parent
Caregiver Leave, up to 2 weeks to help eligible family member with serious health condition
Community Engagement, up to 24 hours
Bi-annual Wellness Credits, up to $300 per year
Support with home office equipment
Monthly Technology Credit (to offset internet / phone costs)
401(k) Traditional and Roth options with company match
Learning and Development Programs

About the Company

At We., we've spent decades at the intersection of technology and humanity, bridging the gap between what businesses create and how people experience those creations.
We've learned that beneath even the most unruly situations — whether it's a global crisis, an emerging technology, or a sweeping organizational change—lies a simple human need.
That need could be for trust, connection, safety, or a sense of purpose.
But it’s always there.
And it is only by uncovering these truths that we can make real, meaningful progress.

Equal Opportunity

We. provides equal employment opportunity and does not discriminate against an employee or applicant because of age, race, color, religion, gender, national origin, veteran status, disability, sexual orientation, gender identity or expression, marital status, or other legally protected class status.
We. values a diverse and inclusive workforce and is committed to creating a workplace where everyone thrives.
We promote an atmosphere in which diversity of people and ideas are welcomed and valued.
Diversity includes differences in race, religion, gender identity or expression, age, lifestyle, ethnic background and sexual orientation as well as differences in experiences and ideas.