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About the Role
Zeta Global Corp. seeks a Staff Software Engineer in NYC to drive the design and development of the next generation of agentic, reliable, and scalable GenAI platforms supporting state-of-the-art large language models, evaluation systems, and secure developer tooling. Shape technical direction, ensuring architectural excellence to infuse AI into real-world production solutions.
Responsibilities
- Lead the design and development of secure, scalable platform services and tooling for LLM-powered applications, agentic workflows, and experimentation.
- Design and implement retrieval and knowledge systems (e.g., RAG pipelines, embeddings, vector stores) to support enterprise use cases.
- Establish evaluation frameworks, benchmarks, and feedback loops to measure and continuously improve quality, correctness, and safety of GenAI systems.
- Build observability and debugging capabilities for LLM applications, including tracing, cost monitoring, latency analysis, and failure detection.
- Optimize cost and performance of GenAI workloads through model routing, caching, prompt optimization, and efficient infrastructure design.
- Architect multi-tenant capabilities including isolation, configuration, quota management, and cost attribution.
- Implement GenAI-specific security controls, including prompt injection mitigation, data protection, and access governance.
- Design and implement agent orchestration frameworks, including tool integration, state management, and workflow control.
- Build developer-facing APIs, SDKs, and tooling to enable rapid experimentation and productionization of GenAI use cases.
- Drive end-to-end lifecycle management from experimentation to production, including versioning, deployment strategies, and rollback mechanisms.
- Integrate and evaluate multiple model providers and frameworks, defining abstraction and selection strategies.
- Develop Software using C#, Java, JavaScript, Go, or Python.
Requirements
- Apply experience with generative AI, large language models (LLMs), and cloud infrastructure.
- Work with GenAI platform technologies (MCP, LangGraph, OpenAI, Bedrock).
Skills
- generative AI
- large language models (LLMs)
- cloud infrastructure
- GenAI platform technologies
- MCP
- LangGraph
- OpenAI
- Bedrock
- C#
- Java
- JavaScript
- Go
- Python
- RAG pipelines
- embeddings
- vector stores
- prompt injection mitigation
- data protection
- access governance
- agent orchestration
- tool integration
- state management
- workflow control
- APIs
- SDKs
- versioning
- deployment strategies
- rollback mechanisms
Location
- NYC
Work Type
- Hybrid
Experience Level
- 5 years of experience
Education Level
- Bachelor’s degree in Computer Science, Computer or Software Engineering or Information Systems
Salary/Compensations
- $240,000/yr.
Benefits
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity and Stock Purchase Plan
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance
- And more!!
About the Company
- Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently.
- Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI.
- Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs.
- Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
- To learn more, go to www.zetaglobal.com.
Equal Opportunity
- Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
- We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work.
- We provide a forum for employees to celebrate, support and advocate for one another.
- Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/