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About the Role
PCDC is seeking an Assistant Vice President (AVP) to manage and grow its consulting business. This role oversees several service lines, splitting time between internal administration, business development in New York and the broader Northeast, and service line oversight. The Consulting unit supports primary care providers in strengthening their quality of care and financial viability. This is a working leadership role with accountability for business growth and day-to-day operations.
Responsibilities
- Guide strategy and product innovation across PCDC's Consulting service lines (primary care operations, financial sustainability, and population health).
- Oversee the practice's service line directors and their teams.
- Review service line performance regularly: delivery quality, staff capacity, and financial health.
- Resolve cross service line coordination issues before they become client facing problems.
- Partner closely with the Director of Consulting Practice Management and Operations on pricing, capacity planning, and the systems that keep the practice running well.
- Support each service line director's growth in their role, including scope and title changes as their lines mature.
- Own a personal book of business development, focused on new and expanded client and funder relationships in New York and the broader Northeast.
- Scope, price, and push forward potential projects with clients and funders across Population Health, Clinical Operations, and Financial Sustainability service lines.
- Identify and create opportunities for innovative intersectoral partnerships that further PCDC's mission and revenue opportunities.
- Support service line directors and consultants in their own business development efforts, particularly expanded, repeat, and referred business.
- Develop strategic relationships with vendors, trade associations, and other consultancies that increase PCDC's visibility, improve conversion rates, and build responsiveness to PCDC's target markets.
- Represent PCDC's consulting business at conferences, in funder conversations, and in other external settings that build visibility and pipeline.
- Partner with the VP on the overall growth strategy for the consulting business, including how it positions itself relative to comparable firms.
- Manage the administrative work of running a multi service line business: Budget input, reporting, and coordination with PCDC's central office operations and finance.
- Act on behalf of the VP on administrative and operational matters when needed.
- Support hiring, onboarding, and performance conversations for service line directors, in partnership with Human Resources.
Requirements
- Based in New York State.
- Ability to travel regionally and, at minimum, semi-annually to New York City.
Skills
- Healthcare consulting or related professional services
- Managing other leaders
- Business development
- Winning new work
- Growing existing client and funder relationships
- Operating across multiple service lines and funding models
- Fee-for-service work
- Grant-funded work
- External relationship building with providers, funders, and government or health system leaders
- Developing compelling proposals for foundation, government, and other funding stakeholders
- Interpersonal and cross-functional collaboration
- Working effectively with delivery teams, unit leadership, and external partners
- Commitment to primary care
- Self-motivated
- Comfortable in a rapidly evolving, entrepreneurial environment
Location
- New York State
- New York City
Work Type
- Hybrid
Experience Level
- Ten or more years and/or significant senior leadership experience
Education Level
- Bachelor's degree required
- An advanced degree such as an MBA, MPH, MPA or related field, or demonstrated equivalent experience
About the Company
- Quality primary care is transformative and a cornerstone of healthy, thriving communities.
- PCDC is a nationally recognized 501(c)(3) community development financial institution that provides capital financing, expertise, and advocacy to expand primary care access and advance health equity in the communities that need it most.
- Built on 30 years of experience, PCDC is a statewide convener and primary care expert that brings safety net providers together to develop the care models and business practices they need to remain strong, sustainable organizations.