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About the Role
The Director, Internal Communications will serve as the day-to-day lead of Suntory Global Spirits' communication across enterprise needs, operating within the Global Corporate Communications team. This role focuses on supporting company culture and organization through senior counsel, transformation and change communications, strategic partnerships, and crisis communications.
Responsibilities
- Serve as a strategic communications adviser to senior leaders, providing counsel on communications strategy, messaging, sequencing and employee engagement.
- Develop and shape complex enterprise narratives that connect company strategy, business performance, organizational priorities and transformation into clear and compelling communications for employees.
- Lead communications for organizational change, partnering closely with senior leaders, HR and other stakeholders to develop integrated strategies, leader communications, messaging, FAQs and employee engagement plans for key company initiatives.
- Provide communications leadership for high-stakes and sensitive issues, bringing sound judgment, discretion and a strong understanding of employee and organizational dynamics to rapidly evolving situations.
- Build trusted relationships across the organization, working effectively with senior executives and stakeholders across global functions, regions and business areas to understand priorities, anticipate communications needs and provide proactive counsel.
- Develop executive communications and content for a range of internal channels and forums, including leadership announcements, town halls, senior leadership meetings, employee events, talking points, presentations and other strategic communications.
- Drive cross-functional communications planning and integration, identifying connections across business priorities and helping ensure employees receive coordinated, timely and consistent communications.
- Partner closely with regional and functional communications teams to ensure enterprise communications are globally relevant while allowing for appropriate regional and local context.
- Maintain a high bar for communications quality, reviewing and shaping significant enterprise communications to strengthen clarity, consistency, tone and alignment with company strategy and culture.
- Support crisis and issues communications, working with Corporate Communications, Legal, HR and other partners to develop employee communications and leader guidance when speed, accuracy and judgment are critical.
- Contribute to the continued evolution of the Global Internal Communications function, identifying opportunities to simplify ways of working, including championing the use of AI, strengthen communications planning and improve how the company reaches and engages employees.
Requirements
- Deep internal communications expertise, with a demonstrated track record leading enterprise internal communications and serving as a trusted communications adviser to C-suite leaders within a complex global organization.
- Strong experience developing communications strategies and narratives for enterprise transformation, organizational change and complex business priorities.
- Exceptional writing, editing and storytelling skills, with the ability to translate complex topics into clear, concise and compelling communications.
- Strong executive presence, judgment and interpersonal skills, with the confidence to counsel senior leaders, constructively challenge and navigate differing stakeholder perspectives.
- Proven ability to build trusted relationships and influence across functions, geographies and levels in a global, matrixed organization.
- Strong technical and digital fluency, with the curiosity and judgment to explore and apply AI and emerging communications technologies skillfully, thoughtfully and responsibly.
- Experience producing high-profile internal meetings and events, including executive town halls and leadership forums, with strong attention to content, audience experience, production and execution.
- Sound judgment and discretion in managing sensitive and confidential information.
- Strategic and highly collaborative, with a hands-on approach and the ability to move fluidly between senior counsel, strategy development and execution.
- Strong writing and communications skills, including fluent English.
- Highly collaborative leader with experience working in cross-functional teams and managing multiple projects simultaneously.
- Experience working in highly matrixed organizations.
- Proven ability to lead large and complex projects.
Skills
- Internal communications
- Corporate communications
- Communications strategy
- Messaging
- Sequencing
- Employee engagement
- Enterprise transformation
- Organizational change
- Crisis communications
- Executive communications
- Storytelling
- AI and emerging communications technologies
- Digital fluency
Location
- Chicago, IL
- New York, NY
Work Type
- Hybrid (3 days in office)
- Up to 20% travel
Experience Level
- 10+ years combined experience in internal communications or corporate communications
Education Level
- Bachelor’s degree in communications or a related field
Salary/Compensations
- $165,000 - $180,000
Benefits
- Annual bonus
- 401K match
- Profit sharing
- Medical and wellness benefits
About the Company
- Suntory Global Spirits crafts spirits of the highest quality and delivers brilliant experiences to people around the world.
- Suntory Global Spirits has evolved into the world's third largest leading premium spirits company.
- At Suntory Global Spirits, people are our number one priority, and we believe our people grow together in diverse and inclusive environments where their unique insights, experiences and backgrounds are valued and respected.
Equal Opportunity
- Suntory Global Spirits is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, military veteran status and all other characteristics, attributes or choices protected by law.
- All recruitment and hiring decisions are based on an applicant’s skills and experience.