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About the Role
Join the LMA’s Marketing and Communications team to write and deliver communications across various channels, including email, social media, website, events, and campaigns. This broad, hands-on role offers exposure to senior stakeholders and project ownership opportunities, allowing for skill and experience development within the Lloyd's market.
Responsibilities
- Write, edit, and proofread bulletins, newsletters, event invitations, press releases, articles, thought leadership reports, and campaign content, adhering to the LMA writing style guide and sign-off processes.
- Deliver email marketing using the member CRM and email marketing platform.
- Create the LinkedIn content calendar.
- Maintain and update website content in collaboration with colleagues and the website agency.
- Plan and coordinate communications for reports, events, and campaigns, managing contributors, content, and approvals through to delivery.
- Collaborate with internal teams, members, and external agencies on media activity and speaker opportunities.
- Support podcasts and video content by coordinating contributors and production activities.
- Monitor engagement across email, social media, and the website, contributing to quarterly reporting and using findings to improve communications.
- Take ownership of projects, identify communications opportunities, and advise colleagues on maximizing member engagement.
Requirements
- Strong written English demonstrated through relevant work, study, or qualifications.
- Strong copywriting and proofreading skills, with the ability to adapt content for different audiences and apply a writing style guide.
- Relevant hands-on marketing or communications experience across written content, email marketing, and social media.
- Experience using a CRM or email marketing platform; experience with comparable systems is transferable.
- Basic design skills using Canva or an equivalent tool.
- Ability to coordinate campaigns, contributors, and approvals, manage deadlines, and interpret engagement data.
- Insurance, financial services, or membership organization experience is desirable.
- Familiarity with CRM platforms, WordPress, and Google Analytics is desirable.
- Experience supporting press activity, events, podcasts, or video content is desirable.
- Convey information clearly and professionally, adapting style for different audiences.
- Build effective relationships with colleagues, members, and senior stakeholders.
- Translate complex information into clear, engaging content.
- Work effectively with colleagues, members, and external agencies to achieve shared objectives.
- Build constructive relationships, share ideas, and contribute positively to team outcomes.
- Take ownership of work, follow through on commitments, and deliver accurate, high-quality outputs.
- Organize competing priorities effectively, apply agreed processes, and demonstrate exceptional attention to detail.
- Build trusted relationships across the organization and the Lloyd's market.
- Work confidently with stakeholders at different levels, identifying opportunities and influencing outcomes through effective communication and professional engagement.
- Learn quickly, respond positively to feedback, and remain effective when priorities change.
- Demonstrate curiosity, contribute new ideas, and seek opportunities to improve ways of working.
Skills
- Copywriting
- Proofreading
- Written content creation
- Email marketing
- Social media management
- CRM platforms
- Email marketing platforms
- Canva
- Campaign coordination
- Content management
- Media relations
- Podcast production support
- Video content support
- Engagement monitoring
- Website content management
- Stakeholder management
- WordPress
- Google Analytics
Location
- London EC3
- Elsewhere in the UK
Work Type
- Flexible working
Experience Level
- Entry to mid-level
Education Level
- English degree is desirable
Benefits
- Competitive pension package with a generous employer contribution.
- Industry-leading flexible working policy.
- 26 days paid holiday.
- Additional leave for key life events (moving home, child's first day at school, marriage/civil partnership).
About the Company
- The Lloyd’s Market Association (LMA) represents the interests of 59 Lloyd’s managing agents and members’ agents.
- The purpose of the LMA is to make the market a better place and maintain the Lloyd’s market’s position as the pre-eminent leader in specialty and commercial risk.
- The LMA sits at the centre of the Lloyd’s market, a world-leading global marketplace for complex risk.
- The LMA advocates on behalf of its members with key stakeholders, including governments, regulators, and the Corporation of Lloyd’s.
- The LMA provides technical and professional support, including developing model policy wordings and guidance on regulatory and legislative requirements.
- The LMA Academy is a leading provider of Lloyd’s technical training.
- The LMA drives forward a digitalization agenda for the market.
- The LMA advocates for advancing the market’s inclusive culture.
- Collaboration is core to the LMA's work, engaging closely with members and partnering with Lloyd’s and other market associations.
- LMA Values: Trusted, Passionate, United, Bold, Inclusive.