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About the Role
As a Care Coordinator, you will determine patient eligibility and care needs, ensure access to and referral to community services, and collaborate with patients, caregivers, and healthcare professionals. You will play a key role in delivering interconnected, accessible, and patient-centered care, supported by a team of over 9,000 regulated health professionals and other professionals. Your mission will be to help our patients achieve better health at home, with support for professional development, personal well-being, and work-life balance.
Responsibilities
- Assess care needs, determine service eligibility, and develop individualized care and service plans in collaboration with patients and families.
- Connect patients with service providers.
- Coordinate and monitor the implementation of care plans.
- Build a helping relationship with patients and their families.
- Align patient needs and choices with available resources, ensuring respect for patient values and preferences.
Requirements
- Current member in good standing with the applicable regulatory body (e.g., College of Nurses of Ontario, College of Physiotherapists of Ontario, etc.).
- Minimum of two years of experience in community health or a related field.
- Knowledge of the healthcare delivery system and community resources.
- Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills.
- Time management, prioritization, and organizational skills, with the ability to work independently and collaboratively in a fast-paced, multidisciplinary environment.
- Proven ability to accurately complete required documentation, reports, and forms.
- Valid driver's license and access to a reliable vehicle.
- Proficiency in the Windows environment.
- Mandatory COVID-19 vaccination policy; proof of vaccination required prior to start date.
Skills
- Interpersonal skills
- Communication skills
- Assessment skills
- Problem-solving skills
- Decision-making skills
- Time management skills
- Prioritization skills
- Organizational skills
- Ability to work independently
- Ability to work collaboratively
- Case management
- French language proficiency
- Proficiency in other second languages
- Windows environment proficiency
Location
- Ontario
Work Type
- Full-time
- Community care
- In-office
- Community-based
- Healthcare facility-based
Experience Level
- Minimum of two years of experience in community health or a related field.
Education Level
- Registered Nurse
- Physiotherapist
- Occupational Therapist
- Social Worker
- Dietitian
- Speech-Language Pathologist
Salary/Compensations
- $39.12/hr to $51.26/hr
Benefits
- Comprehensive and competitive compensation and benefits packages.
- Excellent development opportunities.
- World-class defined benefit pension plan.
- Support for professional development.
- Support for personal well-being.
- Support for work-life balance.
About the Company
- Home and Community Care Support Services is ready to serve all Ontarians. We partner with patients, caregivers, primary care providers, hospitals, long-term care homes, service providers, and Home and Community Care Support Services teams to deliver responsive, accessible, integrated, and patient-centered care.
- We foster a culture that promotes equity, inclusion, diversity, and anti-racism.
- We are committed to attracting, hiring, and developing a workforce that reflects the diverse communities we serve.
Equal Opportunity
- We invite and encourage all persons with the required skills to apply.
- Individuals with disabilities who require accommodation during the recruitment process can make a request.