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About the Role
We’re looking for a talented porter responsible for the meticulous upkeep of the grounds, amenities, building exteriors, leasing office, tour path, parking lots, and other areas of the assigned property. The goal is to maximize the property’s marketing appeal while ensuring the highest level of customer satisfaction.
Responsibilities
- Remove trash and other debris from office areas and property perimeter daily.
- Assist in the preparation of market-ready units.
- Pressure wash exterior buildings, sidewalks, etc.
- Assist with property emergencies, such as snow removal and/or other inclement weather emergencies, fires, and floods.
- Clean available apartments, model homes, and common areas as directed.
- Address property maintenance concerns related to inclement weather conditions.
- Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal.
- Interact courteously and professionally with current and potential residents at all times.
- Preserve and respect applicant and resident confidentiality.
- Foster a positive, active, and collaborative relationship with residents, other properties, and associated agencies.
- Clearly and immediately report any maintenance and/or life safety issues identified.
- Other duties as assigned.
Requirements
- Ability to read, write, and understand English.
- Ability to use general office equipment.
- Excellent customer service and interpersonal skills.
- Strong organizational and time-management skills.
- Ability to cope with and defuse situations involving angry or difficult people.
- Ability to maintain confidentiality.
- Must maintain a professional appearance and comply with prescribed uniform policy.
- Must maintain a valid driver’s license, clean driving record, and current auto insurance.
- Must comply with all safety requirements.
- Required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.
- Ability to shovel snow, apply ice melt, and operate a commercial snow blower.
- Passionate for meticulous curb appeal.
Skills
- Customer service
- Interpersonal skills
- Organizational skills
- Time-management skills
- Confidentiality
- Professional appearance
- Driving
- Safety compliance
- Snow removal
- Ice melt application
- Commercial snow blower operation
Location
- Aura High Pointe
Work Type
- Full-time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $20 per hour
Benefits
- Medical coverage options
- Dental coverage options
- Vision coverage options
- Mental health coverage options
- Competitive pay
- Basic life insurance
- Matching 401(k) contributions
- 10 paid holidays
- Community service day
- Birthday off
- Mentoring
- Professional development
- Discounts
- Tuition reimbursement
- Robust recognition program
About the Company
- Avenue5 Residential is a property management company focused on people and their development.
- We take care of our associates so they can take care of residents, properties, and clients.
- Our benefits take a holistic approach to well-being.
- We are a fast-growing property management company with new opportunities popping up daily.
- Award winning culture: Top 15 national finalist on the Best Places to Work Multifamily™, Certified as a Great Place to Work® since 2017, Listed as one of the Best Workplaces in Real Estate™, Ranked second on the 100 fastest-growing private companies in Washington by The Puget Sound Business Journal, Ranked 6 on the 2026 National Multifamily Housing Council (NMHC) Top 50 Managers List.