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About the Role
ET Group is seeking to hire a Sales Account Manager to find, develop, and maintain trusted, profitable relationships with existing and new clients. This role is crucial for driving sales, nurturing client relationships, and ensuring client satisfaction within the enterprise and government sectors.
Responsibilities
- Find new clients and potential sales opportunities.
- Nurture deep and broad client relationships to increase stakeholder influence and act as the main point of contact.
- Cultivate and qualify new opportunities while identifying appropriate sales strategies.
- Update and maintain sales pipeline data and forecasts within CRM.
- Provide accurate client data, sale details, and other sales-related information.
- Understand the competitive landscape and assess potential threats.
- Position ET Group's value proposition to meet client needs.
- Establish margins and negotiate contracts.
- Lead RFP execution and response.
- Communicate and prioritize client needs, engaging other ETG team members as required.
- Participate in internal, partner, and vendor trainings to stay updated on technology solutions.
Requirements
- 4-6 years in account management, client success, or customer engagement (B2B preferred).
- Proven record of retaining and growing a client portfolio.
- Experience leading or mentoring junior team members.
- Comfortable owning revenue targets (sell, cross-sell, renewal).
- Ability to obtain required security clearances and confidentiality agreements.
- Must be eligible to work in Canada.
- Must be located in the Greater Toronto Area.
Skills
- Account management
- Client success
- Customer engagement
- Sales pipeline management
- CRM
- RFP execution
- Negotiation
- Understanding of AV or technology solutions (asset)
Location
- Greater Toronto Area
Work Type
- Full-time
Experience Level
- 4-6 years
Salary/Compensations
- CAD 100,000 - CAD 130,000 per year
Benefits
- Comprehensive medical and dental coverage
- 3 weeks of paid vacation in your first year
- Additional vacation days accrued for tenure
- 6 personal emergency leave days
- 20 days allocated for training and skill enhancement
- Extensive onboarding
- Mentoring
- Growth potential
About the Company
- ET Group is transforming the way we operate and deliver excellence through transparency, collaboration, and innovation.
- Recognized as one of the top workplaces in Canada (Ranked 30th on the 2026 Best Workplaces in Canada list).
- Pioneers in asynchronous work, empowering team members to make decentralized decisions.
- Designs and integrates cutting-edge audiovisual (AV) solutions.
- Committed to continuous learning and teamwork.
- Delivers high-touch, premium AV solutions to enterprise and government clients.
- A workplace built on trust, empowerment, and a positive atmosphere.
Equal Opportunity
- ET Group values diversity and is committed to building teams that reflect various backgrounds, perspectives, and skills.
- Hiring decisions are based on qualifications, merit, and business needs.
- We do not use AI in any of our hiring process.