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About the Role
Community Federal Savings Bank (CFSB) is seeking a highly skilled and detail-oriented Transaction Monitoring Quality Assurance Manager to join our Governance function within the Compliance department. This individual will be primarily responsible for implementing a robust quality assurance program to ensure transaction monitoring controls are functioning as designed.
Responsibilities
- Develop procedures to identify whether key transaction monitoring control activities are adhering to internal standards and Bank policy.
- Implement quality assurance test scripts and workpapers for standardization.
- Coach and oversee transaction monitoring Quality Assurance analysts.
- Design a reporting process, including KRIs and KPIs to escalate thematic findings and their root cause.
- Stay abreast of financial crimes regulatory change and ensure that the organization's controls align with these regulations.
- Provide feedback and coaching to investigators based on QA findings, promoting best practices, practical enhancements, and consistent investigative standards.
- Assist with the administration of or content development of training sessions or materials to support the improvement of investigative quality and effectiveness.
Requirements
- Familiarity with financial services industry risks and regulations with knowledge of Financial Crimes.
- Understanding of risks and controls with respect to an AML compliance framework in the Banking industry.
- Experience in Retail Banking, FinTechs, MSBs, international payments and card products is preferred.
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) or related software.
- Capability to work independently and collaboratively in a team environment.
- Strong interpersonal skills.
- Excellent analytical and problem-solving skills, with a keen understanding of risk management and mitigation strategies.
- Strong organizational and time management skills, with the ability to manage multiple priorities effectively.
- Exceptional written and verbal communication skills, with the ability to present information clearly and effectively.
- Strong leadership skills, with the ability to inspire, motivate, and develop team members.
Location
- New York City
- Remote (approved 23 states)
Work Type
- Hybrid (NYC Metro area)
- Remote
Experience Level
- Minimum of 10 years of experience in Compliance, Audit, or Internal Controls.
Education Level
- Bachelor’s degree (preferred Finance, Law, Economics, International Relations, or related field)
- Advanced degree or professional certification (e.g., CAMS, CFE) preferred.
- Professional certification (e.g., CAMS) is a plus.
About the Company
- Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City.
- CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking.
- We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing.
Equal Opportunity
- We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.