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About the Role
This position within HARMAN’s Automotive Engineering department is responsible for providing hardware and software applications support for audio systems and driving solutions to improve vehicle system-level interactions. The role acts as a liaison between the customer and internal engineering teams, requiring an independent, positive, and customer-focused individual with a proven track record in audio systems engineering and customer interaction.
Responsibilities
- Serve as the single point of customer interface for Engineering project and technical issues.
- Act as the main electrical and software engineering interface between Harman Engineering and the customer.
- Function as the Technical Contact for initial technical discussions to ensure fast customer response and maintain customer relationships.
- Create and present problem-solving documents to the customer (e.g., 5 Phase, Fishbone, Is/Is Not).
- Lead and present first-level technical discussions during customer meetings.
- Lead and coordinate Engineering disciplines to create high-quality customer presentations that meet expectations.
- Coordinate engineering changes between Harman and the customer.
- Collaborate with Harman Program Managers to establish Engineering deliverables and milestones required to meet timing.
- Work with Resident Engineers to track progress in the customer Engineering change system to meet deliverables.
- Coordinate between internal Harman Engineering departments.
- Oversee projects from a technical perspective and intervene to ensure customer and internal requirements are met.
- Lead Harman internal alignment meetings to ensure the voice of the customer is understood and considered.
Requirements
- At least 10 years of Engineering experience.
- Design Engineering experience in Hardware or/and Software around SoC, MCU, and DSP, using electronic communication busses such as A2B, CAN, AVB, I2C, etc.
- Willingness to work with a global team.
- Good communication skills with customers and internal teams.
- Ability to create Structured Problem-Solving documents (8-D, 5-PHASE, Fault Tree Analysis, Fish Bone Analysis, Is/Is Not).
- Ability to work autonomously and operate with limited guidance/supervision.
- Fluent communication in Japanese and English.
- Willingness to travel 10% of the time.
- Willingness to work at local Harman offices in Nagoya / Ariake.
- Successfully complete a background investigation/Aptitude Test as a condition of employment.
Skills
- SoC
- MCU
- DSP
- A2B
- CAN
- AVB
- I2C
- Structured Problem-Solving
- 8-D
- 5-PHASE
- Fault Tree Analysis
- Fish Bone Analysis
- Is/Is Not Analysis
- Audio Systems Engineering
- Customer Facing Interaction
- Electrical Engineering
- Software Engineering
- Project Management
Location
- Ariake - Tokyo, Japan
- Nagoya / Ariake
Work Type
- Regular - Permanent
- Full-time
Experience Level
- T3
- At least 10 years of Engineering experience
Education Level
- Master’s degree in Electrical Engineering
Benefits
- Competitive compensation/benefit programs
- Recognition programs
- Opportunities for training, development, and continuing education
About the Company
- HARMAN is a global leader in connected car technology, lifestyle audio, and digital transformation solutions.
- Founded on a legacy of amplifying sound since the 1920s, HARMAN creates integrated technology platforms that make the world smarter, safer, and more connected.
- The company's renowned automotive and lifestyle solutions are found in cars, homes, and venues worldwide.
- HARMAN's digital transformation solutions address evolving global needs.
- The company markets an award-winning portfolio under 16 iconic brands, including JBL, Mark Levinson, and Revel.
- HARMAN exceeds the highest engineering and design standards for its customers, partners, and employees.
Equal Opportunity
- HARMAN is committed to making every employee feel welcomed, valued, and empowered.
- HARMAN encourages sharing ideas, distinct perspectives, and bringing one's whole self to work within a supportive culture.
- HARMAN offers added opportunities for training, development, and continuing education.
- HARMAN is proud to be an Equal Opportunity employer.
- HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of diverse marketplaces and communities.
- All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
- HARMAN attracts, hires, and develops employees based on merit, qualifications, and job-related performance.
- HARMAN is committed to providing reasonable accommodations to applicants with disabilities.