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About the Role
The Production Coordinator ensures the smooth execution of roofing projects by managing resources, supplies, and communication between vendors, sales leaders, project managers, and subcontractors. This role coordinates the timely and efficient allocation of materials, manages logistics, and supports the seamless transition of jobs from sales and planning to subcontractors for labor completion, aiming for projects to be completed on time, within budget, and to quality standards.
Responsibilities
- Perform material take-offs based on project requirements.
- Coordinate with suppliers to procure necessary materials.
- Update project records with material details and costs.
- Develop project schedules based on the scope of work.
- Coordinate with project managers to align schedules with available resources.
- Input and maintain project timelines in Service Titan.
- Serve as a primary point of contact for project managers and salespeople.
- Respond to inquiries, calls, and emails promptly.
- Relay important project-related information to relevant stakeholders.
- Collaborate with project managers to ensure smooth project execution.
- Communicate any changes in project scope, timeline, or resources promptly.
- Provide support in addressing project challenges and resolving issues.
- Assist the sales team with any post-sales queries or concerns.
- Provide information on project status, timelines, and other relevant details.
- Coordinate closely with sales to ensure a seamless transition from sales to project execution.
- Maintain accurate and up-to-date project documentation.
- Ensure all project-related documents are organized and easily accessible.
- Archive completed projects and associated documentation appropriately.
- Conduct regular reviews of project data for accuracy and completeness.
- Identify and rectify any discrepancies in project records.
- Engage with customers as needed to gather additional project details.
- Handle customer inquiries and concerns professionally and effectively.
- Generate regular reports on project status, completion, and any relevant metrics.
- Provide updates to leadership on project-related KPIs.
- Identify areas for process improvement within the project coordination workflow.
- Collaborate with team members to implement efficiency-enhancing measures.
Requirements
- Experience with Service Titan or similar project management software.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Detail-oriented with a focus on accuracy.
- Ability to work collaboratively in a team-oriented environment.