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About the Role
Advise, guide, and provide insights to Data and Artificial Intelligence Leaders to help them achieve improved results by optimizing their practice, decision-making, mitigating risk, and addressing challenges.
Responsibilities
- Provide Technical Counsel and oversight to 18-20 clients within any 12-month period.
- Participate in unstructured value-based client conversations and create new methods for client success.
- Provide confidential and professional advising to members in-person, telephonically, and digitally.
- Evaluate member needs and develop strategies and work plans.
- Embrace a culture of continuous learning through self and industry development.
- Provide proactive thought leadership and new ideas on behalf of the client’s membership.
- Participate in regular communication with Sales Leadership and Account Directors for account planning and support.
- Leverage ITRG and 3rd party assets to deliver on membership promises.
- Diagnose member value expectations and pain points and connect them with appropriate Info-Tech Research Group product solutions.
- Build strong relationships with client peers and stakeholders to deliver tailored experiences.
Requirements
- Possess a minimum of 15 years of professional IT experience at multiple organizations in leadership positions within Data and AI.
- Acquired experience in five or more of the following areas: Agentic AI frameworks, Machine Learning, AI Technology Selection, AI Strategy, AI Governance, AI Use Cases, MLOps/AIOps, IT/OT, IIoT, Data Lakehouse/Big Data/Data Warehousing, Data Engineering, Analytics.
- Solid people relationship, operational, and systems development skills.
- Ability to coordinate complex service delivery models and respond to diverse stakeholder needs.
- Exceptional customer service focus, high professionalism, and adherence to ethical principles.
- Strong communication and organizational skills; self-starter.
- Ability to adhere to member and Info-Tech Research Group core values as a trusted executive.
- Strong verbal, written, facilitation, and presentation skills.
- Ability to travel approximately 25% of the time, as needed.
- Ability to obtain a TN1 Visa.
Skills
- Agentic AI frameworks
- Machine Learning
- AI Technology Selection
- AI Strategy
- AI Governance
- AI Use Cases
- MLOps/AIOps
- IT/OT
- IIoT
- Data Lakehouse/Big Data/Data Warehousing
- Data Engineering
- Analytics
- People relationship skills
- Operational skills
- Systems development skills
- Customer service
- Communication skills
- Organizational skills
- Facilitation skills
- Presentation skills
- French proficiency
- Spanish proficiency
- German proficiency
Location
- North America
- Global
Work Type
- In-person
- Telephonic
- Digital
- Video Conferencing
Experience Level
- 15 years of professional IT experience
- Leadership positions in Data and Artificial Intelligence
About the Company
- Info-Tech Research Group of companies is committed to diversity and inclusion.
Equal Opportunity
- Equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.
- Upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.