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About the Role

As the Infrastructure and Platform Enablement Lead, you will translate product and service demand into coordinated infrastructure requirements, plans, and commitments. You will work across various infrastructure domains to identify dependencies, validate readiness, and deliver executable infrastructure solutions. This role requires significant infrastructure and platform knowledge, strong program delivery discipline, and an understanding of the financial and operational implications of technology decisions.

Responsibilities

Act as the primary Infrastructure & Platform Engineering contact for assigned Product teams, services, and strategic initiatives.
Translate Product requirements and business outcomes into structured infrastructure and platform demand.
Lead demand intake, discovery, prioritization, planning, and commitment coordination.
Assess technical dependencies across Compute, Cloud, Containers, Network, Database, Storage, Backup, Security, Observability, and Service Operations.
Coordinate cross-domain feasibility assessments, estimates, capacity requirements, and delivery commitments.
Challenge incomplete assumptions, unclear dependencies, and unrealistic delivery plans using sound technical judgment.
Maintain an integrated view of milestones, dependencies, risks, issues, decisions, costs, and commitments.
Coordinate operational readiness, resilience, security, compliance, and service-transition requirements.
Identify emerging delivery or financial risks and drive timely resolution or escalation.
Work with Platform Enablement to transition approved requirements into standard, secure, and automated consumption paths.
Coordinate commitments and service outcomes across Engineering Capability Teams and Technology Service Providers.
Communicate complex infrastructure matters as clear options, risks, and recommendations for Product and Technology stakeholders.
Integrate cross-domain plans, milestones, commitments, and dependencies.
Manage risks, issues, assumptions, decisions, and escalations.
Coordinate internal teams and external service providers.
Translate technical complexity into clear business impacts and recommendations.
Drive accountability and progress through influence.
Understand budgets, forecasts, actuals, accruals, and variances.
Analyze infrastructure consumption, pricing, licensing, and managed-service costs.
Support business cases, cost allocation, and invoice validation.
Quantify financial exposure and recommend practical mitigations.
Balance cost with delivery, resilience, security, and operational risk.
Use AI responsibly for technical analysis, planning, documentation, and reporting.
Automate recurring intake, governance, and evidence-collection activities.
Understand AIOps applications across observability, incidents, and capacity forecasting.
Apply data-protection, human-oversight, and output-validation controls.
Prioritize opportunities that deliver measurable operational value.

Requirements

8+ years of experience in enterprise infrastructure, cloud, platform engineering, infrastructure architecture, technical service delivery, or technical program delivery.
Prior hands-on experience in infrastructure, cloud, networking, DevOps, or platform engineering.
Strong technical breadth across virtual compute, containers, AWS, Azure, networking, automation, and observability.
Practical experience with several of the following: VMware, Nutanix, Windows Server and Linux, Kubernetes or comparable container platforms, AWS and Microsoft Azure, Enterprise firewalls, switches, routers and load balancers, Terraform and Ansible, GitHub Actions and SonarQube, Dynatrace, Python, PowerShell or Bash.
Experience reviewing technical proposals, identifying gaps, and constructively challenging assumptions.
Strong program and project-management skills, including integrated planning, dependency management, RAID management, and governance.
Ability to interpret budgets, forecasts, consumption data, and financial variances.
Experience working across Product, Engineering, Architecture, Security, Risk, Finance, Operations, and external providers.
Ability to communicate technical risks, trade-offs, and recommendations clearly.
Practical understanding of generative AI, responsible AI, and automation.
Experience operating in a regulated, security-conscious, and highly available environment.
Eligibility to work for Interac Corp. in Canada in a full-time capacity.
Successful candidates will be required to complete background checks, which may include Canadian Criminal Credit Check, Canadian ID Cross-Check, Public Safety Verification, 5-year Employment Verification, Education Verification, Credit Check, and Social Media Check.

Skills

VMware
Nutanix
Windows Server
RHEL
Ubuntu
Enterprise storage
Hyperconverged infrastructure
Capacity management
Patching
Lifecycle management
High availability
Backup
Disaster recovery
Kubernetes
Container images
Container registries
Orchestration
Secrets management
Persistent storage
Ingress and egress
Service connectivity
Self-service infrastructure
Reusable platform patterns
AWS
Microsoft Azure
Hybrid-cloud architecture
Cloud compute
Cloud storage
Cloud networking
Cloud identity
Cloud security
Cloud monitoring
Workload placement
Migration readiness
Resilience
Scalability
Cost management
Routing
Switching
TCP/IP
VLANs
Subnets
Segmentation
Firewalls
Access controls
NAT
Routers
Load balancers
DNS
DHCP
IP address management
VPNs
Private connectivity
Hybrid-cloud networking
Network readiness
Network and connectivity diagrams
Availability
Latency
Performance
Terraform
Infrastructure as Code
Ansible
Configuration management
Automated provisioning
Automated compliance
DevSecOps
GitHub Actions
CI/CD workflows
SonarQube
Automated quality controls
Security scanning
Dynatrace
Metrics
Logs
Traces
Dashboards
Alerting
Service-health monitoring
Operational readiness
Python
PowerShell
Bash
Program management
Project management
Risk management
Issue management
Assumption management
Decision management
Escalation management
RAID management
Governance
Budgeting
Forecasting
Actuals tracking
Accruals
Variance analysis
Infrastructure consumption analysis
Pricing analysis
Licensing analysis
Managed-service cost analysis
Business case support
Cost allocation
Invoice validation
Financial exposure quantification
Generative AI
Responsible AI
Automation
AIOps
Data protection
Human oversight
Output validation
Operational value identification

Location

Canada

Work Type

Full-time
Hybrid

Experience Level

8+ years of experience

Education Level

Post-secondary degree or diploma in Computer Science, Engineering, Information Technology or a related discipline, or equivalent practical experience.

Salary/Compensations

$115,000-$125,000
Eligible for short-term incentive plan

Benefits

Generous vacation and wellness days
Comprehensive employer-paid benefits coverage
Market-leading employer-funded RRSP program
Access to a free and confidential 24/7 employee & family assistance program
Pregnancy and parental leave top-up
Charitable donation matching with United Way

About the Company

Every transaction matters. Every Canadian matters. At Interac, we protect both — driving trust, security, and inclusion, so our digital economy thrives.
Founded in 1984, Interac connects Canadians through secure digital payments, advanced identity verification and industry-leading fraud protection.
Connecting banks, businesses, and individuals, Interac enables millions to send, receive, and manage money safely and effortlessly every day — across both digital and physical environments.
As the backbone of Canada’s financial ecosystem, Interac facilitates over 20 million transactions daily, supported by trusted partnerships with government and financial institutions.
Consistently ranked as Canada’s most reputable financial technology brand, Interac is deeply embedded in the daily lives of Canadians.
At Interac, the impact we make, and the people who drive it, is profound. When you become part of our team, you’re joining a purpose-driven organization that’s shaping the future of digital finance in Canada.
Investing in the Future – Help us unlock digital prosperity for all Canadians.
Innovative Thinking – Collaborate on products, practices, and platforms that redefine what’s possible.
Inclusive Culture – Be empowered to bring your whole self to work and realize your full potential.
Inspiring Community – Work in an ecosystem where we lift each other up and rise together.
Intentional Support – Enjoy flexible, supportive offerings that prioritize your total wellness.

Equal Opportunity

Interac is also an equal opportunity employer committed to fostering a diverse and inclusive workplace.
We believe that innovation thrives when people from different backgrounds, experiences, and perspectives come together.
That’s why we are committed to providing fair and equitable employment opportunities for all individuals, without discrimination based on race, color, ancestry, ethnic origin, place of origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other characteristic protected by applicable law.
If you require accommodation during any stage of the application or recruitment process, please contact us at humanresources@interac.ca. We will work with you to meet your needs.
Please be aware that certain individuals are misusing Interac Corp.’s name and logo to promote fictitious employment opportunities.
Interac Corp. never requests, solicits, or accepts any form of payment in exchange for employment.
Any such offers are fraudulent and should be disregarded.
Interac Corp. assumes no liability for any claims, losses, damages, expenses, or inconveniences arising from or related to these fraudulent activities.
Such communications do not constitute an offer or representation by Interac Corp. or its subsidiaries and affiliates.