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About the Role
Sun Life is seeking a Product Owner to lead the vision, roadmap, and evolution of the Traditional Product Development squad. This role involves enabling new and redesigned insurance products, evolving core policy-administration capabilities, and ensuring accurate information flow to downstream systems. The Product Owner will balance product enablement, regulatory, and operational priorities while aligning teams around clear outcomes and confident delivery.
Responsibilities
- Own and prioritize the Traditional Product Development backlog, ensuring investments align with strategy and deliver measurable outcomes.
- Lead quarterly and sprint planning, making timely trade-offs based on user value, business impact, risk, dependencies, capacity, and feasibility.
- Partner with product, pricing, actuarial, operations, and technology teams to enable new product changes, including launches, enhancements, and repricing.
- Increase delivery speed and reduce implementation risk by leveraging tools like AI and automation.
- Translate complex business and technical needs into clear features, acceptance criteria, delivery plans, and implementation outcomes for the squad.
- Coordinate solutioning, data mapping, integration, testing, and implementation readiness across upstream, core, and downstream systems.
- Identify risks, dependencies, and sequencing issues early, structuring ambiguity and escalating material decisions with clear recommendations.
- Lead delivery through analysis, development, testing, implementation, and warranty support.
- Maintain transparent plans and communicate progress, priorities, trade-offs, and decisions to stakeholders.
- Promote automation, reusable solutions, and continuous improvement to reduce cycle time and improve quality.
- Strengthen knowledge sustainability through documentation, cross-training, and reducing single points of failure.
- Create clarity of purpose for the agile squad and foster shared accountability for outcomes, quality, and delivery commitments.
- Build trusted relationships across business, operations, architecture, engineering, vendor, and platform teams.
- Champion disciplined backlog management, effective refinement, meaningful sprint reviews, and evidence-based prioritization.
- Represent the squad in cross-platform planning and dependency forums.
Requirements
- Five or more years of experience in product ownership, insurance delivery, technology delivery, or a related field.
- Experience leading an agile product squad, managing a prioritized backlog, and defining measurable outcomes.
- Strong product management skills across vision, road mapping, discovery, prioritization, and value measurement.
- Proven delivery of complex capabilities involving core systems, data flows, integrations, testing, and multiple stakeholder groups.
- Experience applying AI-enabled tools to accelerate analysis and delivery, improve quality, and reduce implementation risk.
- Strong analytical, problem-solving, and decision-making skills, including the ability to manage ambiguity, dependencies, risks, and competing priorities.
- Business acumen and the ability to connect technical and product decisions to Client, advisor, operational, and financial outcomes.
- Excellent communication and influencing skills, including with senior leaders.
- A collaborative leadership style that builds trust and alignment across organizational boundaries.
Skills
- AI
- automation
- reusable solutions
- product vision
- product road mapping
- backlog management
- agile methodologies
- stakeholder management
- risk management
- dependency management
- communication
- influencing
- analytical skills
- problem-solving
- decision-making
Location
- Canada
Work Type
- Hybrid
Experience Level
- Five or more years of experience
Salary/Compensations
- 100,000 - 143,000
Benefits
- Flexible Benefits
- Pension
- Stock and savings programs
About the Company
- Sun Life is one of the leading financial institutions in Canada, offering Canadians holistic advice and innovative insurance, wealth and health solutions through digitally enabled, insights-driven human advisors.
- We are on an exciting journey to create exceptional experiences for Clients and advisors while strengthening the technology foundations that support our insurance business.
Equal Opportunity
- Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
- Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.