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About the Role
The Senior Event Production Manager (Planning) oversees event planning and execution, ensuring seamless coordination between clients and internal teams. This role acts as the primary client contact, managing all event aspects from logistics and technical production to catering and operations to the highest standard. It requires strong leadership, project management, and communication skills to meet client expectations and maintain operational efficiency.
Responsibilities
- Lead and manage the Events Team, ensuring effective staff scheduling and resource allocation.
- Conduct biannual appraisals and regular one-to-one meetings with direct reports, providing training and professional development plans.
- Ensure all team members adhere to company policies and procedures, including compliance with statutory Health & Safety training requirements.
- Maintain high standards of performance and service delivery within the team.
- Ensure strong cross-functional collaboration with other departments, including Sales and Operations.
- Oversee team performance management, including probation reviews, performance improvement plans, and disciplinary procedures where required.
- Oversee the planning and execution of events across physical, hybrid, and virtual formats.
- Act as the main client liaison during the planning phase, ensuring clear communication and alignment with their requirements.
- Develop and maintain detailed event documentation, including Programme Execution Orders (PEOs), room layouts, event timelines, and client deliverables.
- Conduct client kick-off meetings, providing guidance on deadlines, requirements, and production schedules.
- Collaborate with internal teams, including AV production, catering, and operations, to finalise event logistics.
- Ensure all pre-event planning milestones are met, providing regular updates to stakeholders.
- Manage client expectations regarding event capabilities and work with Product and Design teams on potential platform improvements.
- Facilitate pre-event and post-event debriefs with internal teams and clients, ensuring continuous improvement.
- Work closely with the Sales Team to support pre-sales activities, advising on event feasibility, logistics, and timelines.
- Assist in the creation of event proposals, room diagrams, and other pre-sales materials.
- Oversee event budget management, ensuring accurate cost calculations, approvals, and final invoicing.
- Supervise on-site event operations, ensuring smooth execution and addressing any challenges in real time.
- Ensure the team adheres to company service standards and hospitality protocols at all times.
- Lead weekly event meetings and Programme Execution Order (PEO) discussions, ensuring alignment across all stakeholders.
Requirements
- Extensive experience in event planning and production, with a strong background in physical, hybrid, and virtual event formats.
- Proven leadership and team management experience.
- Strong organisational and project management skills, with the ability to manage multiple events simultaneously.
- Excellent client relationship management and communication skills.
- Knowledge of AV production, catering logistics, and event operations.
- Proficiency in event management software and project management tools.
- 2 years experience in large-scale corporate event planning.
- Familiarity with virtual event platforms and livestream production.
- Budget management experience within an events setting.
Skills
- Event Planning
- Event Production
- Physical Events
- Hybrid Events
- Virtual Events
- Team Leadership
- Team Management
- Project Management
- Client Relationship Management
- Communication Skills
- AV Production Knowledge
- Catering Logistics Knowledge
- Event Operations Knowledge
- Event Management Software Proficiency
- Project Management Tools Proficiency
- Virtual Event Platforms Familiarity
- Livestream Production Familiarity
- Budget Management
Location
- UK
Work Type
- Full-time
Experience Level
- Senior
- 2 years experience in large-scale corporate event planning
Benefits
- Private medical insurance
- Subsidised fitness
- Subsidised eye care
- Well-being and personal support programs
- 25 days annual leave
- Bank holidays
- Company sick pay
- Bonus scheme
- Interest-free loans for rail travel or further education
- Cycle to Work program
- Career development opportunities
- Programs to celebrate achievements
- Volunteer opportunities
- Donation opportunities
About the Company
- Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands focused on creating places and experiences that bring people together.
- The company designs, develops, and operates hospitality-driven destinations to host gatherings of all kinds, ranging from small corporate meetings to immersive brand activations and beyond.
- We love bringing people together in person, and that passion for great experiences extends to our employees as well.
- Our values of GRIT (Genuine, Relentless, Integrity, and Teamwork) shape how we show up for each other every day.
- We want everyone here to feel welcome, supported, and free to be themselves.
Equal Opportunity
- Convene Hospitality Group is proud to be an equal opportunity employer.
- We welcome applicants of all backgrounds, experiences, and perspectives.