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About the Role

The Chatham Green/Confucius Plaza NORC (Naturally Occurring Retirement Community) program, sponsored by Hamilton-Madison House, aims to create a supportive environment for residents aged 60 and older. The Director provides leadership to ensure efficient and effective program operations and services, fostering strong stakeholder relationships and advancing the program's mission and goals. This role involves program development, partnership building, service coordination, community engagement, and continuous service improvement to meet the evolving needs of older adult residents.

Responsibilities

Develop, implement, and oversee program activities and services in accordance with contractual obligations, ensuring annual goals, assessments, and service-unit targets are met.
Ensure case notes and service units comply with the guidelines and standards of contracting agencies, funding sources, and professional standards.
Oversee the successful implementation of evidence-based programs and health indicator programs in coordination with funding sources and contractual requirements.
Oversee the Nursing Services Contract, ensuring all required deliverables and performance expectations are achieved.
Implement programs and activities that foster communication, engagement, and cooperation among diverse community groups.
Promote a culture of cooperation, transparency, accountability, and effective communication.
Recruit, train, supervise, and support qualified staff to provide responsive services.
Ensure staff compliance with all applicable standards, guidelines, policies, and requirements.
Provide professional supervision, guidance, and support to social work staff and interns.
Foster interdisciplinary collaboration and oversee the development and implementation of care plans.
Lead interdisciplinary case conferences and review, approve, and/or modify care plans.
Ensure compliance with applicable professional, ethical, and practice standards for social work and health care services.
Conduct annual employee performance evaluations and provide professional development opportunities.
Collaborate with supervisees to establish and monitor goals aligned with contractual obligations, implementing corrective actions as necessary.
Enhance program visibility and reputation by maintaining community presence and strengthening partnerships.
Develop, maintain, and expand positive relationships with key stakeholders and community partners.
Develop and oversee a comprehensive community outreach plan, including the creation and distribution of communication materials.
Organize, facilitate, and lead Partnership meetings, Senior Advisory Committee meetings, and other stakeholder meetings.
Ensure the successful administration and oversight of contracts, grants, and funding sources, meeting all deadlines.
Collaborate with the Accounting Department for timely and accurate submission of financial documentation.
Oversee fiscal management within the approved budget and promote effective resource utilization.
Assist with grant applications and the development of additional funding opportunities.

Requirements

Master’s degree from an accredited college or university required; MSW or LMSW preferred.
Relevant experience in the aging or social services field is also preferred.
Strong commitment to the mission of HMH.
Experience in nonprofit management required; previous experience in a director-level position preferred.
Demonstrated supervisory experience.
Highly organized and detail-oriented, with the ability to manage multiple concurrent projects under deadlines.
Ability to handle complex and challenging situations professionally.
Demonstrated ability to remain calm, professional, and composed in interactions with the public and during difficult situations.
Demonstrated ability to develop and maintain collaborative relationships with community groups and partner organizations.
Nonjudgmental, socially perceptive, empathetic, and an effective listener.
Sensitivity to and understanding of the needs of older adults; prior experience working with older adults is preferred.
Demonstrated knowledge of social work theories, practices, guidelines, and core competencies.
Excellent verbal and written communication skills.
Excellent computer skills, including experience with data management and grant management systems, and willingness to learn new programs.
Experience with VIVE or other database systems is preferred.
Understanding and appreciation of the roles of diversity factors in serving clients and families.
Demonstrated commitment to diversity, equity, and inclusion.
Ability to work effectively and respectfully with a diverse population.

Skills

Program Management
Supervision and Staff Development
Community Outreach
Partnerships and Collaborations
Contract Management
Fiscal Management
Grant Writing
Data Management
Communication Skills
Interpersonal Skills
Problem-Solving

Location

New York, NY

Work Type

Full-time
Onsite

Experience Level

Director-level experience preferred
Nonprofit management experience required
Supervisory experience required

Education Level

Master's degree required
MSW or LMSW preferred

Salary/Compensations

$72,250 to $77,250 per annum

Benefits

Medical insurance
Dental insurance
Vision insurance
15 vacation days
12 sick days
3 personal days
12 paid agency-wide holidays

About the Company

Hamilton-Madison House (HMH) sponsors the Chatham Green/Confucius Plaza NORC program.
The NORC program is a collaborative partnership among HMH, housing partners (Chatham Green and Confucius Plaza), a healthcare partner, and older adult residents.
NORC brings together community resources and develops strategic partnerships to create a supportive and engaging environment for residents age 60 and older.
Through coordinated services, resources, and programming, the NORC supports older adults in aging in place safely and independently while remaining active, connected, and engaged.

Equal Opportunity

Hamilton-Madison House is an Equal Opportunity Employer.