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About the Role
As a Site Reliability Engineer, your role covers the entire lifecycle of a product-- from helping developers with architecture and delivery to on-call incident response and triage. Your primary focus will be automation and continuous integration/delivery with an emphasis on solving operations issues using software. You will report to the Senior SRE Manager.
Responsibilities
- Build and operate distributed, large-scale, cloud-based infrastructure using modern open-source software solutions.
- Use automation technologies to ensure repeatability, eliminate toil, reduce mean time to detection and resolution (MTTD & MTTR) and repair services.
- Perform root cause analysis and post-mortems with an eye towards future prevention.
- Design and build CI/CD pipelines.
- Create monitoring, alerting and dashboarding solutions that improve visibility into EA's application performance and business metrics.
- Produce documentation and support tooling for online support teams.
Requirements
- 7+ years of experience with Virtualization, Containerization, Cloud Computing (AWS preferred), Kubernetes, or Docker.
- 7+ years of experience supporting high-availability production-grade infrastructure and applications with defined SLIs and SLOs.
- Systems Administration experience, including a strong understanding of Linux.
- Network experience, including an understanding of standard protocols/components.
- Automation and orchestration experience including Terraform, Helm, Chef, Puppet, Packer.
- Experience writing code in Python, Golang, or Java.
- Experience working with distributed systems.
Location
- Vancouver, British Columbia, Canada
- Toronto, Ontario, Canada
- Edmonton, Alberta, Canada
- Victoria, British Columbia, Canada
Work Type
- Regular Employee
- Hybrid
Experience Level
- 7+ years of experience
Salary/Compensations
- British Columbia (depending on location e.g. Vancouver vs. Victoria) *$122,300 - $170,700 CAD
- Ontario *$122,300 - $159,600 CAD
Benefits
- Vacation (3 weeks per year to start)
- 10 days per year of sick time
- Paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave)
- Extended health/dental/vision coverage
- Life insurance
- Disability insurance
- Retirement plan
- Healthcare coverage
- Mental well-being support
- Retirement savings
- Paid time off
- Family leaves
- Complimentary games
About the Company
- Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world.
- The Production Infrastructure & Engineering (PI&E) organization provides the essential platforms and infrastructure hosting solutions that power EA's live services.
- Our charter is to make EA's games and services available to all players anytime and anywhere.
- We focus on the high availability of infrastructure, primary services, and studio services.
- We aim to help developers to experiment and build new games quickly with infrastructure services on-demand and workflows that promote rapid development in the cloud.
- We are proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA.
- We value adaptability, resilience, creativity, and curiosity.
- From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
- We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life.
- Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more.
- We nurture environments where our teams can always bring their best to what they do.
Equal Opportunity
- Electronic Arts is an equal opportunity employer.
- All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
- We will also consider employment qualified applicants with criminal records in accordance with applicable law.
- EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.