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About the Role

Jobber is seeking a Senior Product Manager, Automations Platform to join the AI Workflows product organization. This role is crucial for developing the system that enables Jobber Teammate, an AI assistant for home service businesses, to automate tasks. The goal is to enable every task a service provider repeats to have an automation, making it possible for any product team to ship an automation without needing AI expertise.

Responsibilities

Build a deep understanding of home service businesses and the repeated work that consumes their week.
Own the automation platform: how automations are authored, how they execute, and how they're evaluated and improved.
Make it fast and cheap for any Jobber team to ship an automation, and measure yourself on their throughput rather than your own.
Build the highest-impact automations yourself, and make them easy for service providers to find, enable and trust.
Build an Evals platform, that makes it easy to iterate on and improve automations so the quality bar is constantly raising.
Bring the product requirements to our AI Foundations engineering team, who build the underlying agent infrastructure.
Define the metrics that tell you the platform works: cost and speed of building an automation, engagement with the ones we ship, and growth of the library.

Requirements

5+ years of product management experience, with evidence of shipping real AI products and seeing them through to long-term outcomes.
A growth mindset and someone who thrives in change and ambiguity.
Experience building an AI platform that was genuinely adopted.
Experience shipping LLM-backed or ML-backed products, with real respect for how they fail.
A track record of making a contested technical decision and making it stick.
Comfort thinking in unit economics.

Skills

Agent frameworks
Tool calling
Evaluation and observability systems for AI
Workflow automation
No-code and low-code builder products
Home services
Field service
SMB software

Location

Toronto
Edmonton
Vancouver
Boston

Work Type

Hybrid

Experience Level

Senior
5+ years of product management experience

Salary/Compensations

$145,900 - $197,400

Benefits

Equity rewards
Annual stipends for health and wellness
Retirement savings matching
Extended health package with fully paid premiums for body and mind
Dedicated talent development program
Career coaching
Opportunities for career development
Stock options
RRSP, TFSA or FHSA matching

About the Company

Jobber helps small home service businesses - plumbers, electricians, painters, landscapers - quote, schedule, invoice and get paid, while giving their customers an easy and professional experience.
Our culture of transparency, inclusivity, collaboration and innovation has been recognized by Great Place to Work and Canada's Most Admired Corporate Cultures.
Job by job, we’re transforming the way service is delivered.
We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers.
Jobber exists to help make these small businesses successful, and when they’re successful we all win!

Equal Opportunity

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team.
We welcome people of diverse backgrounds, experiences, and perspectives.
We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.