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About the Role

This role provides an elevated level of service to the Construction business through development of best practices, proactive training, and support of all tools and technologies. Expertise in Construction Field Operations, processes, industry standards, and tools/technologies is required. This role will be the first support point of contact for project planning, execution phase activities and construction operations programs.

Responsibilities

Provide continuous support for onsite field teams in all processes, technology, and tools used in the field.
Create content and train in support of primary responsible tools and technologies with field leaders, field managers, and the learning and development team.
Act as a liaison between field staff, management, and external vendors to ensure clear communication and effective implementation of initiatives.
Develop strategy with construction field leaders related to training and development, tools, and processes to align with annual business plans and overall company goals.
Translate company goals to specific measurable objectives and key results (OKRs) for the field teams, and track progress against goals.
Create trusted relationships with field leaders in each division, region & sector to become a resource for role questions, frustrations, and ideas for improvement.
Proactively identify improvements that increase efficiency and reduce risk points for construction field managers by combining field strategy with Team Member pain points.
Lead and manage operational process, maintenance, and change for construction field related tools, focusing on Workforce Planning, Safety, Scheduling, Quality, Site Logistics, Extra Work Ticketing, Reality Capture, Virtual Design & Construction and Field Documentation (Incidents, Inspections, RFIs, As-Builts, Punchlist & Closeout).
Coordinate improvement efforts with OpEx peers on construction PM, Precon, and A+E teams, leveraging opportunities to cross train whenever possible to reduce barriers between roles.
Research innovative technologies and tools to support excellence in construction execution.
Build understanding of peer-adopted processes / technologies vs. emerging focus areas.
Lead field-related business operations support with Accounting, IT, Legal, Marketing, HR, and Payroll related to construction field operations.
Analyze current construction processes to identify inefficiencies.
Develop and implement strategies to streamline workflows and address root causes of process pain points.
Conduct regular audits and assessments to ensure continuous improvement.
Consistently collaborate with all construction ops staff to gather feedback.
Stay updated on the latest trends and advancements in construction technology and process management.
Develop and maintain standard operating procedures (SOPs) for construction field activities.
Ensure compliance with Ryan standards and industry regulations.
Develop and support Learning and Development efforts of all construction operations personnel.
Conduct training sessions and develop SME groups to ensure all staff are aware of and adhere to standardized practices.
Research and evaluate new construction technologies and tools.
Facilitate the integration of technology into daily operations.
Provide training and support to staff on new technologies.
Monitor the effectiveness of adopted technologies and make necessary adjustments.
Uncover, share, and use performance data to drive decisions and improvements.
Shape and communicate the ‘Why’ of any new change initiative to impacted parties in a way that describes how it will impact their role and responsibilities.
Explore each change initiative from a field manager’s perspective – what is the root cause of a pain point today, what change needs to occur, and what is the expected impact of that change?
Provide individual and group training and support for all field manager processes – especially when technologies are involved.

Requirements

Minimum 5-years in solid construction field management and coordination
Strong technical troubleshooting skills with the ability to quickly learn new programs
Proficiency in Procore and primary field manager technologies and tools
Advanced knowledge of construction means and methods, building types, and planning process
Experience in managing design/build projects
Ability to make effective and convincing formal trainings and presentations
Resolves project-related issues promptly for a “win-win” solution
Strives to be helpful and proactive in all situations
Ability to evaluate priorities, establish program goals, and execute tasks independently
Display natural leadership skills and qualities to guide team personnel
Willingness to travel to jobsites and offices
Proven ability to manage teams successfully and profitably
Advanced knowledge of construction means and methods, building types, estimating, scheduling, cost control, material pricing and design management
Ability to train, manage and hold staff accountable to get results consistent with corporate strategic goals and compliance standards

Skills

Construction Field Operations
Process development
Training
Tool and technology support
Procore
Change management
Data analysis

Location

U.S.

Work Type

Onsite
Travel

Experience Level

Minimum 5 years

Salary/Compensations

Competitive Salary

Benefits

Medical, Dental and Vision Benefits
Retirement and Savings Benefits
Flexible Spending and Health Savings Accounts
Life Insurance
Short-Term and Long-Term Disability
Educational Assistance
Paid Time Off (PTO)
Employee Assistance and Wellness Programs
Family Planning & Parenting Benefits
Employee Discount Programs
Pet insurance
Charitable Donation Matching
Volunteer Time Off (VTO)
Employee Resource Groups (ERGs)

About the Company

Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Equal Opportunity

Ryan Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.