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About the Role

Adirondack Dental Group is seeking an exceptional Dental Office Manager to lead the non-clinical operations of our dental practice, ensuring an outstanding patient experience and fostering a positive work environment.

Responsibilities

Provide leadership and support growth initiatives to supported dental practices.
Implement non-clinical operational, managerial, and administrative procedures.
Effectively communicate and foster growth among the team.
Focus on positive patient experience, employee and dentist satisfaction, and practice growth.
Support the processes of each practice for the growth of active patients, production, and collections.
Foster a growth-oriented, positive, and encouraging environment.
Implement action plans that grow the active patient-base, production, and collections of assigned practices.
Manage non-clinical controllable expenses and meet or exceed budgets.
Understand opportunities on the financial scorecard of the practice and execute on identified areas of weakness and growth opportunities.
Manage P&L to ensure assigned practices achieve targets relative to growth and controllable expense management.
Build strong, passionate teams aligned with the Mission, Vision, and Values of Guardian Dentistry Partners.
Support effective recruiting practices for potential candidates.
Drive an exceptional onboarding experience for new team members.
Create professional development and performance management plans.
Meet or exceed retention goals in assigned practices.
Coach and mentor team members to independently perform assigned tasks.
Deliver effective feedback and corrective action to Direct Reports.
Monitor the values, culture, and satisfaction of both team and patients at all supported practices.
Identify deficiencies and provide support and guidance to rectify.
Ensure team members thrive and organizational outcomes are met.
Build and maintain strong relationships with doctors.
Deliver a WOW Patient Experience.
Build passionate teams motivated to deliver a World Class Patient Experience.
Implement strategies that drive and support patient experience improvement initiatives.
Partner with Clinical Support functions to ensure teams and patients achieve Oral Systemic Health.
Ensure processes are implemented effectively and consistently in the practice.
Support teams in all areas of operations to ensure systems and processes are successful.
Partner with support functions, regional leadership, and practice team to achieve favorable results.
Communicate and implement key processes or updates to direct reports.
Ensure all RCM, Finance & Accounting Processes are functioning properly.

Requirements

2-4 years of Dental Management experience
Bachelor’s degree in business administration, or related field experience.
Dental management experience, supervising teams.
A solid grasp of data analysis and performance metrics.
Ability to diagnose problems quickly and have foresight into potential issues.
Superior communication skills with the ability to quickly establish rapport and work closely with team members and peers.
Experience in leadership positions, managing and training new and existing employees with steadfast resolve and personal integrity.
Proven track record managing profitable, successful teams, and driving revenue growth.
Knowledge of dental practice management systems.

Skills

Data analysis
Performance metrics
Problem diagnosis
Foresight
Communication
Rapport building
Leadership
Team management
Training
Integrity
Revenue growth
Dental practice management systems

Location

Clifton Park

Work Type

Full-Time

Experience Level

2-4 years of Dental Management experience

Education Level

Bachelor’s degree in business administration, or related field experience.

Salary/Compensations

$65,000.00 - $70,000.00 Annually

Benefits

PTO, paid holidays, office closure days
Medical
Vision
Dental allowance
Uniform allowance, as needed
401(k) Eligibility
Continuing education opportunities
Production-based incentives (when applicable)
Clear pathways for growth within the practice

About the Company

Adirondack Dental Group is seeking an exceptional Dental Office Manager to join our team and lead the non-clinical operations of our dental practice.
Our Mission & Values: Drive All Decisions and Actions “To Make Our Teams, Practices, and Patients Happier and Healthier!”
Positive Energy – We are enthusiastic, empathetic, compassionate, optimistic, generous, kind, and passionate.
Partnership – Work collaboratively together to achieve shared goals. We accomplish more together than as individuals. We are better together.
Communication – Set clear expectations and feedback to our patients and team members.
Growth - We strive to continuously improve and are goal oriented. We grow always in all ways.

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.