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About the Role
This position requires coordination and participation in a variety of clerical, secretarial, and supportive patient care activities to assist medical professional personnel in the effective implementation of patient care and provider services in the clinic.
Responsibilities
- Coordinates and participates in patient care activities, including vital signs, mini-mental assessments, assisting with diagnostic procedures, and records data for medical records.
- Coordinates scheduling with the medical secretary and assists with modifying provider schedules as needed.
- Responds to patient inquiries, providing accurate and detailed information.
- Responds to referring physician's office inquiries.
- Answers and directs clinical calls to appropriate personnel.
- Works with patients and office personnel to coordinate care.
- Enters data into EMR, including prescriptions, diagnostic testing, and outside procedures.
- Schedules follow-up appointments for office visits and internal/external diagnostic testing.
- Serves as a liaison to patients and other internal/external contacts.
- Makes follow-up phone calls to patients as directed.
- Performs clerical duties efficiently.
- Escorts and/or transports patients to treatment rooms and other clinic locations.
- Refers patients to appropriate clinical resources for healthcare questions and to personnel for billing and financial support.
- Interacts calmly, respectfully, and in a friendly manner with physicians and healthcare professionals.
- Reports errors or problems to ensure appropriate action for patient care.
- Participates in the development and implementation of policies and procedures for patient safety and comfort.
- Complies with quality assurance, HIPAA, customer focus, infection control, safety, and other policies.
- Organizes work area and clinic, keeping the provider on schedule and prioritizing tasks.
- Performs other duties as assigned or requested.
Requirements
- Must complete applications online.
Skills
- Data entry
- EMR
- HIPAA
- Customer focus
- Infection control
- Safety
- Clerical duties
Work Type
- Full-time
Experience Level
- Commensurate with experience
Salary/Compensations
- Most candidates will start within the first quartile of the pay range
Benefits
- Work-Life Balance (no overnight shifts)
- Medical, Dental & Vision Plans
- Life Insurance
- 401(k) Retirement Plan
- Critical Illness, Accident, & Legal Plans
- Wellness Program
- Learning & Development Opportunities
- Paid Time Off
- Paid Holidays
- Free Onsite Parking at All Locations
About the Company
- Dent Neurologic Institute is committed to excellence in all we do.
- Our culture is built on 4 key pillars: respect, quality, productivity, and well-being.
- Dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues.
Equal Opportunity
- DENT Neurologic Institute is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment.
- All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision.