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About the Role
As a Night Receptionist, you will be responsible for ensuring a seamless and secure guest experience during night hours, acting as the guests' superhero to anticipate and deliver exceptional service throughout their stay.
Responsibilities
- Check-in and check-out guests during night hours.
- Ensure all aspects of the guest journey and experience are anticipated and delivered to the highest level.
- Work proactively to ensure guest satisfaction.
- Ensure the smooth running of the front office department.
Requirements
- Flexibility and a positive, Yes I Can! Attitude.
- An eye for detail.
- Is a creative problem-solver.
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Likes having fun at work.
- Experience in a similar position is beneficial but not essential.
Skills
- Exceptional service delivery
- Guest experience management
- Problem-solving
- Teamwork
- Verbal communication
Location
- London Heathrow
Work Type
- Full-time
Experience Level
- Entry-level
Salary/Compensations
- up to GBP 13.85 - hourly
Benefits
- Up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide.
- Guaranteed minimum of 30% off for your Friends & Family.
- Exclusive Discounts on Breakfast, Food & Beverage, Spa and more.
About the Company
- Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries.
- The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
- People are at the core of our business success and future.
- We invest in your growth, learning, and career development—helping you reach your full potential.
- Join a workplace that’s inclusive, fun, and meaningful.
- We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
- We empower you to make a difference—in hospitality, your community and beyond.
Equal Opportunity
- We welcome applicants from all backgrounds, abilities, and experiences.
- If you need any adjustments during the application process, please let us know.