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About the Role
Turner & Townsend is seeking an experienced Head of Projects to lead and develop a team of Project Managers and the delivery of project management services on major projects and programs. This individual will be responsible for ensuring service excellence in terms of service delivery, continued growth of our project management service offering including client engagement and market outreach. The successful candidate will be a driven leader with great interpersonal skills. This candidate must sit within Eastern or Central time zones.
Responsibilities
- Lead and develop a team of Project Managers and the delivery of project management services on major projects and programs.
- Ensure service excellence in terms of service delivery and continued growth of our project management service offering.
- Engage with clients and conduct market outreach.
- Lead communications with the client and oversight of project management team services.
- Lead research related to construction market conditions, including analysis of official published data.
- Produce thought leadership reports providing valuable insights to the construction market.
- Lead the strategic and operational management of Project Management Services, including resource planning, financial management, business generation, and training.
- Set a clear strategy and ambition with the team in line with the Business Plan.
- Grow and develop exceptional people, promoting a culture of learning, respect, and inclusivity.
- Ensure key information and learning generated from each commission is inputted into internal databases and shared.
- Identify and act upon ways to improve internal systems and processes.
- Ensure compliance with quality standards and participation in ISO audits.
- Develop priority plans including risk mitigation, performance measurements via KPIs, management controls, and critical success factors.
- Undertake internal BMS audits and coordinate external audits.
- Develop a detailed understanding of the market, acting as a brand ambassador and creating a pipeline of opportunity with existing and new clients.
- Identify and act upon cross-selling opportunities.
- Participate in meetings with Senior leadership, Directors, and staff, and prepare and deliver presentations.
- Track ongoing revenue, margin levels, monthly fees, and resource requirements for each commission using internal software.
- Prepare proposals and RFP responses for new clients/projects.
- Attend relevant networking events and promotional opportunities with directors.
- Support the training and mentorship of current staff and promote upward career trajectory.
- Partner with the talent acquisition team to attract talent, manage resource requirements, and plan for future staffing needs.
- Drive a one business culture that achieves great outcomes by striking the right balance for people, clients, stakeholders, and society.
Requirements
- Bachelor’s degree in construction management, architecture, engineering or field related to construction.
- 12+ years of relevant construction project management experience.
- 2+ years managing large high performing multi-discipline teams in a consulting environment.
- Proven track record of managing successful project management service delivery for clients.
- Exceptional Business development ambition and acumen and demonstrated experience in achieving drive business growth.
- Major construction sector experience working with high caliber clients in commercial real estate, data center, life sciences, industrial manufacturing, natural resources, etc.
- Demonstrates excellent presentation, verbal, written, organizational, and communication skills.
- SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
- On-site presence and requirements may change depending on our client's needs.
Skills
- Project Management
- Leadership
- Client Engagement
- Market Outreach
- Construction Market Analysis
- Thought Leadership
- Strategic Management
- Operational Management
- Resource Planning
- Financial Management
- Business Generation
- Training and Development
- Knowledge Management
- Process Improvement
- Quality Control
- Risk Mitigation
- Performance Measurement
- KPI Management
- Management Controls
- Critical Success Factors
- Auditing
- Business Development
- Cross-selling
- Presentation Skills
- Verbal Communication
- Written Communication
- Organizational Skills
Location
- Eastern time zone
- Central time zone
Work Type
- On-site
Experience Level
- 12+ years of relevant construction project management experience
- 2+ years managing large high performing multi-discipline teams
Education Level
- Bachelor’s degree in construction management, architecture, engineering or field related to construction
- Graduate degree in construction management, architecture, or engineering is preferred
Benefits
- Great place to work
- Opportunity and voice to affect change
- Support for success in work and life
- Healthy, productive, and flexible working environment
- Respects work-life balance
About the Company
- Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
- Working with clients across real estate, infrastructure, energy and natural resources, they transform together delivering outcomes that improve people’s lives.
- Capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
- Majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with partners holding a significant minority interest.
- Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Equal Opportunity
- Turner & Townsend is an equal opportunity employer.
- We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.
- All your information will be kept confidential according to EEO guidelines.