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About the Role
Bartenders make a long-lasting impression and greatly influence the total guest experience. Creating a positive environment for guests while they enjoy cocktails, liquor, wine and other beverages and bites is imperative. The primary responsibility of a Bartender is to deliver and exceed guest expectations while serving cocktails, liquor and other guest requests. The bartender is also responsible for maintaining the cleanliness of the bar, memorizing food, cocktail and wine list menus, and completing any other tasks requested by management.
Responsibilities
- Observe customers as they enter the bar area and ensure that they are greeted promptly and seated in a timely and friendly manner.
- Verify ID and age of guests when necessary.
- Know how to make traditional and classic cocktails, as well as specialty cocktails listed on menu.
- Check in regularly with every guest to ensure satisfaction with food and drinks.
- Accept guest payment, process credit card charges and make change.
- Demonstrate a thorough knowledge of food and beverage products, menus and promotions.
- Handle an assigned house bank and follow all cash handling procedures as per LodgeWorks standards.
- Record and balance receipts properly; close all checks daily.
- Complete all opening and closing side work.
- Communicate all allergy and dietary restriction information when applicable.
- Maintain pre-batched cocktails, liquor inventory, wine inventory and bar supplies.
- Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
- Build rapport with regular customers to create a positive atmosphere.
- Comply with certification requirements as applicable to position, including Alcohol Awareness, Food Handlers, Safety, etc.
- Abide by all federal, state and corporate food and alcohol laws and policies.
- Maintain stock, cutting and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
- Immediately report any equipment or bar maintenance problems to the Manager.
- Ensure that tips are properly reported for tax purposes.
- Maintain cleanliness in all areas of the bar, including counters, sinks, utensils, glassware, shelves and storage.
- Memorize food, cocktail and wine list menus.
- Providing customer service to LodgeWorks standards during the dining experience.
- Assist in any other tasks as requested by management.
Requirements
- A team player with a heart for hospitality.
- An excellent communicator.
- Customer-focused, with guests, clients and employees at the forefront of your thinking.
- Nimble and able to adapt to change quickly.
- Comfortable following directions, guidelines and work objectives.
- Capable of exerting up to 60 pounds of force occasionally.
- Capable of standing for an entire shift or for an extended amount of time.
- Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
- Experienced in using a POS.
- At least 1 year of previous bartending experience.
Skills
- Cocktail making
- Menu knowledge
- Customer service
- Cash handling
- Inventory management
- POS systems
Location
- Austin, TX
Work Type
- Full-time
Experience Level
- 1+ year of previous bartending experience
Education Level
- Alcohol Awareness certification
- Food Handlers certification
- Safety certification
Benefits
- PTO
- Hotel and restaurant discounts available at select LodgeWorks properties
- Health, vision and dental benefits
- 401(k) plans with matching contributions
- Paid holidays
- Short-term and long-term disability (company sponsored)
- Referral bonuses
- Flexible spending accounts
About the Company
- LodgeWorks is a privately held hotel development and management company.
- The Archer Hotel Austin is a AAA Four Diamond, Forbes Four-Star hotel and part of the award-winning Archer Hotel collection.
- LodgeWorks has a rich 35+ year history and a strong family culture.
- LodgeWorks has 18 hotels, including the Archer Hotel boutique collection and other brands such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn and Hampton Inn.
- LodgeWorks has 950+ employees nationwide.
- LodgeWorks is grounded in Midwestern hospitality.
- The LodgeWorks home office is in Wichita, Kansas.
Equal Opportunity
- LodgeWorks is an equal opportunity employer and values diversity at our company.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.