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About the Role
We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA’S FARM FRESH! We work hard, pay attention to details, and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big – we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value. Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part of …. Where Good Grows.
Responsibilities
- Takes guest orders utilizing menu knowledge and situational selling techniques
- Serves food and beverages to the guests promptly, ensures all items are prepared properly and provided to the guest in a timely manner following the company standards
- Communicates professionally with guests to determine their needs and help them with menu selections
- Communicates new promotions and product information to guest
- Demonstrates knowledge of menu items by describing food items properly
- Maintains company standards for quality food; serves only food that meets standards
- Inputs orders accurately into the POS system
- Pre-buses tables, and may assist with approved side work as outlined in the side work binder
- Practices safe food and beverage handling and always cleans up
- Safely handles food prep equipment such as knives, coffee maker, iced tea machine, etc.
- Effectively handles guest complaints and involves the manager at the appropriate time
- Communicates and interacts with guests, can handle crowds, and put guests at ease while they wait for their meal or carryout order
- May assist in other job categories as well
- All other duties as assigned
Requirements
- Dependability and exceptional teamwork skills
- Excellent guest service skills and experience
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize, good organizational skills
- Computer skills (POS system)
- Strong knowledge of commonly used concepts, practices, and procedures in a restaurant
- Relies on experience and judgment to plan and accomplish goals
- Stand for entire shift and walk for long periods of time without rest or sitting down
- Push, lift, carry and transfer up to 50 pounds
- Reach with hands
- Use hands to finger, handle, or feel objects, tools, or controls
- Bend and stoop
- Verbally communicate with others
- Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
Skills
- Menu knowledge
- Situational selling techniques
- Guest service
- Problem-solving
- Multi-tasking
- Prioritization
- Organizational skills
- Computer skills (POS system)
- Teamwork
Work Type
- Flexible Scheduling
Experience Level
- 0-2 years related experience
Salary/Compensations
- Tips Paid Daily
Benefits
- Excellent Benefits including 401(k) with Employer Match
- Health and Welfare Benefits
- 401(k) with Company Match
About the Company
- We pride ourselves on serving high quality farm fresh food at Bob Evans!
- We are AMERICA’S FARM FRESH!
- We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience.
- We have immense pride in our culture and roots to our communities.
- Working at Bob Evans is about being part of something big – we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value.
- Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part of …. Where Good Grows.
- Competitive Compensation
- Opportunity for development and career growth
- We continue to update our safety and sanitation procedures to follow the current CDC, local, and state guidelines.
- Our goal is to provide a safe environment for both our employees and guests.
Equal Opportunity
- Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify.