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About the Role
We pride ourselves on serving high quality farm fresh food at Bob Evans! We are AMERICA’S FARM FRESH! We work hard, pay attention to details, and provide our guests with the best, all-around family dining experience. We have immense pride in our culture and roots to our communities. Working at Bob Evans is about being part of something big – we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value.
Responsibilities
- Greet all guests in a friendly, warm, and welcoming manner
- Understand and utilize menu knowledge and situational selling techniques when placing orders for carryout guests
- Package food and beverage orders, condiments, and appropriate items promptly and accurately, following company standards
- Communicate professionally with guests to determine their needs and help them with menu selections
- Wear a headset to communicate with managers and teammates to help expedite the guest experience
- Handle cash and credit transactions, accurately accounting for all receivables
- Practice safe food and beverage handling and maintain cleanliness
- Keep carry out area clean and stocked
- Safely handle food prep equipment
- Monitor the cleanliness, organization, and stock levels of the bakery and retail areas
- Effectively handle guest complaints and involve the manager when appropriate
- Answer phone calls using company script in a fast and friendly manner
- Accurately input carry out orders into the computer system
- Assist in the expediting and delivery of meals to dine-in guests
- Assist in greeting guests and escorting guests to tables
- Assist in cashing guests out if the cashier is not available
- Assist with pre-bussing tables, rolling silverware, or other needed tasks
- May be asked to assist in other job categories
- Perform all other duties as assigned
Requirements
- Ability to identify and resolve issues as they arise
- Detailed oriented with the ability to multi-task
- Ability to prioritize and possess good organizational skills
- Dependability and exceptional teamwork skills
- Stand for entire shift and walk for long periods of time without rest or sitting down
- Push, lift, carry and transfer up to 50 pounds
- Reach with hands
- Use hands to finger, handle, or feel objects, tools, or controls
- Bend and stoop
- Verbally communicate with others
- Use close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Have ability to freely access all areas of restaurant including selling floor(s), stock area, and register area
Skills
- Menu knowledge
- Situational selling
- Professional communication
- Cash handling
- Credit card transaction processing
- Safe food and beverage handling
- Food prep equipment operation
- Guest complaint resolution
- Computer system order input
Location
- Onsite
Work Type
- Full-time
- Part-time
Experience Level
- 0-2 years related experience
Salary/Compensations
- Up to $15.00 per hour
Benefits
- 401(k) with Employer Match
- Health and Welfare Benefits
- Flexible Scheduling
- Opportunity for development and career growth
About the Company
- We pride ourselves on serving high quality farm fresh food at Bob Evans!
- We are AMERICA’S FARM FRESH!
- We work hard, pay attention to details (perfect plates, perfect bags), and provide our guests with the best, all-around family dining experience.
- We have immense pride in our culture and roots to our communities.
- Working at Bob Evans is about being part of something big – we have a passion for taking care of each other and our guests while serving farm-fresh food at a great value.
- Our Founder, Bob Evans, was all about growing good…join us at Bob Evans and be an integral part of …. Where Good Grows.
Equal Opportunity
- Bob Evans Restaurants, LLC is EEO compliant and participates in E-Verify.