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About the Role
Find an innovative, patient-focused culture dedicated to improving patient health and quality of life. This role is crucial in helping the population served and communities achieve optimum health.
Responsibilities
- Direct and oversee operations, ensuring excellent provider and staff relations.
- Manage to metrics and best practices, optimize revenue, and manage expenses.
- Develop and execute annual operating plan goals.
- Responsible for service expansion, program development, and growth.
- Ensure quality improvement and enforce compliance standards.
- Develop systems to maximize patient access, satisfaction, and staff/provider efficiency.
- Responsible for performance improvement, staff selection, scheduling, and development.
- Participate in multidisciplinary teams for program planning and implementation.
- Manage budget preparation, financial analysis, and staff supervision.
- Serve as primary backup for Supervisor.
- Directly oversee employees in cost centers/divisions.
- Develop and accomplish objectives, strategies, and tactics for practices.
- Manage staffing plan and clinic operations, partnering with Nurse Manager.
- Identify teams/committees necessary to achieve performance targets.
- Monitor operating performance standards for clinic operations.
- Maintain knowledge of trends in physician and clinic practice operations.
- Institute corrective actions, reallocate resources, and reprioritize plans.
- Develop and maintain staffing and divisional structure, and operating procedures.
- Establish and staff appropriate intra and interdepartmental committees.
- Collaborate with leadership to ensure unified efforts to achieve goals.
- Establish timely and effective communications with staff.
- Communicate relevant issues to Director for input, decision, or knowledge.
- Coordinate services and integrate operations with other departments.
- Establish positive working relationships with management, physicians, and staff.
- Support creative and innovative interaction among staff.
- Investigate and follow up on all patient concerns.
- Attend meetings and serve on committees as requested.
- Accept responsibility for all aspects of leadership.
- Manage all day-to-day operations of assigned practice locations.
- Oversee all central clerical support and services at assigned practices.
- Identify and recommend solutions for systems, care, and service delivery problems.
- Collaborate to address provider behavior issues.
- Evaluate and maintain performance improvement standards and measures.
- Ensure compliance with all regulatory agency requirements.
- Lead accreditation and certification processes.
- Develop readiness action plans for practice locations.
- Oversee Continuous Quality Improvement initiatives.
- Proactively identify and mitigate risks to safety.
- Ensure highest levels of patient satisfaction.
- Create action plans to track patient satisfaction and report progress.
- Support Relationship Based Care practice councils.
- Review and report on patient satisfaction surveys.
- Manage clinic and cost center assignments.
- Manage budget responsibility.
- Manage program responsibility.
- Manage responsibility for multiple professional cost centers, divisions, and/or sites.
- Manage a multispecialty facility supporting more than one BMG department.
- Manage FTE responsibility.
- Manage practitioner responsibility.
Requirements
- Minimum 3 years of management experience required.
- Valid NYS Driver's License required.
Skills
- Manage People
- Leadership
- Interacting with People
- Office Administration
- Team Building
- Build Relationships
- Computer Skills
- Conflict Resolution
- Critical Thinking
- Accounting
Location
- Bassett Regional system
Work Type
- Full-time
Experience Level
- 3 years of management experience
Education Level
- Associate Degree in business or healthcare field or 2 years of college course work
- High School or GED
- Bachelor's Degree in business or healthcare field
- Master's Degree in business or healthcare field
Salary/Compensations
- USD $76,452.30/Yr. - USD $114,678.44/Yr.
Benefits
- Paid time off, including company holidays, vacation, and sick time
- Medical, dental and vision insurance
- Life insurance and disability protection
- Retirement benefits including an employer match
About the Company
- Bassett Healthcare Network is committed to improving the health of its patients and communities.
- The organization fosters an innovative, patient-focused culture.
- They are dedicated to helping the population they serve achieve optimum health and enjoy the best quality of life.
Equal Opportunity
- Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.