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About the Role
The Host is the guests’ first impression of the restaurant and bar, greeting them promptly and courteously. This role involves managing reservations using Open Table, seating guests, and possessing a complete working knowledge of menus, ingredients, and daily availability. The Host must be familiar with server stations, assignments, timing, and workload capacity, as well as frequent guests and their preferences.
Responsibilities
- Greet guests promptly, courteously, and graciously with eye contact and a smile.
- Utilize Open Table to take reservations.
- Review the daily reservation book.
- Seat guests with or without reservations.
- Maintain a complete working knowledge of menus, menu ingredients, and daily unavailability.
- Be familiar with server stations, daily assignments, timing patterns, and maximum workload capacity.
- Be familiar with frequent guests, knowing their names and preferences.
Requirements
- Excellent personal presentation and interpersonal skills.
- Fluency in reading, writing, and spoken English.
- Continuous standing for the majority of the shift.
- Confident, outgoing personality.
- Can-do approach to any request.
- Ability to remain calm under pressure.
- Flexible schedule with the ability to work a variety of shifts, weekends, and holidays.
- Smart Serve certification is a must.
- Possess legal work authorization in Canada.
- Work permit sponsorship is not available.
Skills
- Exceptional communication skills
- Command of English language
- Additional language a definite asset
Location
- Toronto
Work Type
- Part-Time
- Full-time
Experience Level
- 1 year previous Host experience in a fast-paced food and beverage operation
Education Level
- Completion of Post Secondary Education in Hospitality or related field
Salary/Compensations
- $21.53 per hour plus gratuity
Benefits
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
- Complimentary meal per shift in our employee dining room, OASIS
- Excellent Training and Development opportunities, including educational assistance, discounted eCornell courses, and access to complementary e-training
- Monthly Employee Recognition celebrations and Bi-Annual Employee Parties
About the Company
- Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.
- Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
- We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
- At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.
- Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.
- It comes from our belief that life is richer when we truly connect to the people and the world around us.
Equal Opportunity
- Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.