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About the Role
The National Performance Manager leads the strategy, planning, enablement, and execution of College and University engagement to support business growth. This role partners across various lines of business including Marketing, Product, Controls, Legal, Risk, and other key stakeholders to deliver bank solutions for higher education institutions aligned to enterprise objectives and scalable growth. The role serves as a centralized coordinator across various lines of business, ensuring seamless collaboration and stakeholder alignment to deliver business outcomes. This role will oversee the end-to-end engagement lifecycle, from opportunity identification and intake management through pitch preparation, execution support, performance reporting, and ongoing relationship development.
Responsibilities
- Lead the end-to-end strategy, planning, and execution of all aspects of College and University Engagement
- Develop and execute strategies that expand engagement with colleges, universities, community colleges, trade schools, and vocational institutions
- Drive integration of student, faculty, recruiting, employee banking, and financial education initiatives into a cohesive value proposition
- Identify opportunities to increase school participation, deepen existing relationships, and drive new client acquisition
- Build strong relationships with market presidents, region executives, performance managers, relationship managers, and recruiting leaders
- Facilitate cross-functional collaboration to ensure alignment on school engagement strategies and priorities
Requirements
- Advanced PowerPoint, SharePoint management, and Excel skills, including executive presentations and reporting
- Ability to analyze performance data and trends to identify opportunities to expand current platform and perform forecasting
- Proven ability to lead large-scale cross-functional initiatives
- Strong executive communication and presentation skills
- Experience influencing stakeholders across multiple organizations without direct authority
- Strong organizational and project management skills with the ability to manage multiple priorities and deliver results
Skills
- Influence
- Issue Management
- Policies, Procedures, and Guidelines Management
- Process Management
- Risk Management
- Business Operations Management
- Customer and Client Focus
- Decision Making
- Executive Presence
- Leadership Development
- Business Continuity Management
- Controls Management
- Monitoring, Surveillance, and Testing
- Problem Solving
- Process Mapping
Location
- Newport Beach, CA
- Westlake Village, CA
- Boston, MA
- New York, NY
Work Type
- In-office
- Full-time
Education Level
- High School Diploma / GED / Secondary School or equivalent
Salary/Compensations
- $140,300.00 - $177,400.00 annualized salary
Benefits
- Discretionary incentive eligible
- Eligible for annual discretionary award based on performance
- Industry-leading benefits
- Access to paid time off
- Resources and support
About the Company
- At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.
- We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
- Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth.
- We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success.
- This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
- We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences.
- These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
- Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development.
- Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
- At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.
- Join us!