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About the Role
The Digital Product Scrum Master is responsible for facilitating Agile delivery across digital product teams, ensuring the effective execution of product roadmaps, continuous improvement of team performance, and successful delivery of business value. The role serves as a servant leader, coach, and facilitator, enabling cross-functional teams to adopt Agile best practices while removing impediments and fostering collaboration across Product, Technology, Data, and business stakeholders.
Responsibilities
- Facilitate Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement.
- Coach teams on Agile principles, Scrum practices, and continuous improvement methodologies.
- Support Product Owners in maintaining and prioritizing product backlogs aligned to business objectives.
- Foster high-performing, self-organizing teams focused on delivering customer and business value.
- Monitor sprint progress, delivery risks, dependencies, and team capacity.
- Remove blockers and facilitate resolution of issues impacting delivery timelines.
- Drive predictable and efficient delivery of product enhancements and strategic initiatives.
- Ensure alignment between product, technology, and business teams throughout the delivery lifecycle.
- Partner with Product Owners, Technology Leads, and business stakeholders to support successful product delivery.
- Provide transparency on progress, risks, dependencies, and delivery outcomes.
- Facilitate cross-functional collaboration across global teams and stakeholders.
- Track and report Agile delivery metrics, including velocity, cycle time, sprint predictability, and team performance.
- Identify opportunities to improve Agile maturity, team effectiveness, and delivery efficiency.
- Promote a culture of accountability, collaboration, innovation, and continuous improvement.
- Support scaling Agile practices across multiple teams and products where required.
- Champion Agile ways of working across the organization.
- Support digital transformation initiatives through effective delivery management and change adoption.
- Contribute to the development of Agile standards, frameworks, and best practices.
Requirements
- Certified Scrum Master (CSM), Professional Scrum Master (PSM), SAFe Scrum Master, or equivalent certification preferred.
- Agile, Lean, or project delivery certifications desirable.
- Bachelor's degree in Business, Technology, Information Systems, or a related field.
Skills
- Agile
- Scrum
- Product Roadmaps
- Team Performance Improvement
- Business Value Delivery
- Servant Leadership
- Coaching
- Facilitation
- Agile Best Practices
- Impediment Removal
- Collaboration
- Product Backlog Management
- Delivery Risk Monitoring
- Dependency Management
- Team Capacity Planning
- Issue Resolution
- Delivery Lifecycle Management
- Stakeholder Engagement
- Progress Reporting
- Risk Reporting
- Dependency Reporting
- Delivery Outcome Reporting
- Cross-functional Collaboration
- Agile Delivery Metrics Tracking
- Velocity Tracking
- Cycle Time Tracking
- Sprint Predictability Tracking
- Team Performance Tracking
- Agile Maturity Improvement
- Delivery Efficiency Improvement
- Accountability
- Innovation
- Continuous Improvement
- Scaling Agile Practices
- Agile Ways of Working
- Digital Transformation Support
- Change Adoption
- Agile Standards Development
- Agile Frameworks Development
- Agile Best Practices Development
Education Level
- Bachelor's degree in Business, Technology, Information Systems, or a related field.
Salary/Compensations
- Competitive remuneration commensurate with skills and experience
Benefits
- Training and development opportunities
About the Company
- The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.
- Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services.
- With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.
- Your career with us should reflect your energy and passion.
- That’s why, at Apex Group, we will do more than simply ‘empower’ you.
- We will work to supercharge your unique skills and experience.
- Take the lead and we’ll give you the support you need to be at the top of your game.
- And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.
- For our business, for clients, and for you
- We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.
Equal Opportunity
- We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability.
- Any hiring decision are made on the basis of skills, qualifications and experiences.