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About the Role
As a part-time La Prairie Beauty Consultant, you will be the Maison Ambassador, ensuring an exceptional and personalized luxury skincare service. You will build lasting client relationships, create curated experiences, and embody elegance and etiquette for a Swiss luxury brand known for its pioneering cellular anti-aging therapies.
Responsibilities
- Make informed business decisions aligned with brand values and ambitions.
- Achieve sales objectives through client retention and new client acquisition, focusing on High Net Worth Individuals and VIPs.
- Cultivate strong business relationships across the store, particularly with Personal Shoppers, Concierges, and other key partners.
- Ensure retail excellence, maintaining impeccable housekeeping and point-of-sale standards.
- Create deep client connections, understanding individual needs to build trust and loyalty.
- Proactively introduce and recommend tailored products, providing a personalized 1:1 luxury experience.
- Engage and nurture relationships through La Prairie’s clienteling tools and systems.
- Demonstrate expert product knowledge, conveying the brand’s heritage, scientific innovation, and skincare benefits.
- Deliver exceptional service by encouraging and demonstrating product application.
- Utilise the treatment room to provide bespoke luxury facials and skincare treatments.
Requirements
- Strong retail background with a track record of achieving results.
- A passion for beauty and skincare, with a natural affinity for luxury and a commitment to excellence.
- Exceptional interpersonal and relationship-building skills, with the ability to deliver inspiring, authentic, client-centric service.
- Strong business acumen with the ability to drive sales and exceed targets.
- Confidence in networking within the store to create new business opportunities.
- A collaborative team player, contributing positively to a diverse and high-performing team.
Skills
- Beauty
- Skincare
- Luxury
- Clienteling
- Sales
- Networking
- Interpersonal skills
- Relationship-building
- Client-centric service
- Business acumen
- Product knowledge
- Beauty Therapy
Location
- John Lewis, W1
Work Type
- Permanent
- Part Time
Education Level
- NVQ Level 3 in Beauty Therapy (desired)
Salary/Compensations
- A good salary with a new competitive commission scheme
Benefits
- 33 holiday days (including bank holidays) pro-rated based on working days
- Generous product allocation & discount
- Long Service Awards starting with 3 years’ service
- Gratis of new launches
- Contributory pension scheme – 5% employer contribution
- Employee referral bonuses
About the Company
- A Swiss luxury brand known for their pioneering cellular anti-aging therapies.