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About the Role
Rose Associates is seeking a service-oriented Concierge to join our team, dedicated to providing unparalleled service to residents in our luxury residential building. The ideal candidate will exude sophistication, possess exceptional communication skills, and contribute to cultivating an exquisite living experience for our community.
Responsibilities
- Greet and assist residents and guests with a friendly and professional demeanor, coordinating package receipt and delivery.
- Provide information and assistance regarding community amenities, local services, and events.
- Serve as a central point of contact for residents, addressing inquiries, resolving issues, and relaying messages.
- Monitor building entrances and enforce access control policies in collaboration with appropriate personnel.
- Comply with workplace safety regulations.
- Be present on-site and able to move throughout the building to address building-related matters and meet with tenants, staff, vendors, and visitors.
- Ascend and descend stairs, and position oneself in small spaces for organizing, lifting, and moving large or heavy packages in excess of 50 pounds.
- Be comfortable with exposure to varying environmental climates and circumstances.
- Perform duties outside of normal responsibilities as needed.
Requirements
- Proficiency navigating computers and software, including Microsoft Office, Yardi, and various property management software applications.
- Excellent customer service and interpersonal skills.
- Ability to always maintain a professional and courteous demeanor, including interpersonal communication.
- Strong organizational and multitasking abilities.
- Familiarity with basic security procedures.
- Work authorization required.
- Active NYS Security Guard License is a plus.
Skills
- Customer service
- Interpersonal skills
- Communication
- Organizational skills
- Multitasking
Location
- New York City
Work Type
- On-site
Salary/Compensations
- $23.08 per hour
About the Company
- Rose Associates is a recognized market leader in multifamily and mixed-use real estate, owning, developing, and operating properties in urban markets from Philadelphia to Boston.
- Our services platform spans development, construction, property and asset management, leasing, marketing, and accounting/financial operations.
- We partner with private owners and institutional investors globally.
- We rely on technology and deep expertise to operate over 30,000 units across 250 properties.
- Rose has been the top-rated manager for resident satisfaction in the United States on the Kingsley Surveys platform for the past three years.
- Established in 1925, Rose Associates possesses a century of real estate expertise and an impeccable reputation for excellence and integrity.
- We are a woman-owned business led by CEO Amy Rose, committed to a corporate culture of belonging and inclusion.
- As we expand across the Northeast, Rose provides opportunities for team members to grow their careers in an environment of respect and support.